Current jobs related to Call Center Representative - Boston Heights - Arhaus

  • Call Center Representative

    1 week ago

    Sterling Heights, United States Michigan Institute of Urology Full time

    Call Center Representative Michigan Institute of UrologySterling Heights, MI in Lakeside$500 SIGN ON BONUSMONDAY-FRIDAY 40 HOURSNO NIGHTS NO WEEKENDSPAID HOLIDAYSDescriptionGENERAL SUMMARY: This is a Centralized Call Center Representative representing all offices. Under direct supervision, is responsible for responding to various telephone contacts including...

  • Call Center Representative

    1 week ago

    Sterling Heights, United States Luxury Bath Technologies Full time

    Call Center Representative With more than 25 years in business, Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. Luxury Bath / Mobility Remodelers is looking for a Super Star...

  • Call Center Representative

    2 months ago

    Sterling Heights, United States Luxury Bath Technologies Full time

    Job DescriptionJob DescriptionCall Center RepresentativeWith more than 25 years in business, Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.Luxury Bath / Mobility Remodelers is...

  • Call Center Representative

    1 month ago

    Boston, United States Professional Staffing Group Full time

    Call Center Representative - Insurance Are you passionate about delivering exceptional customer service and thriving in a dynamic and rewarding environment? We are looking for a dedicated Customer Service Representative to join our team. As a key player in our customer-centric approach, you will play a pivotal role in providing top-notch service to our...

  • Call Center Representative

    3 weeks ago

    Boston, United States Professional Staffing Group Full time

    Call Center Representative - Insurance Are you passionate about delivering exceptional customer service and thriving in a dynamic and rewarding environment? We are looking for a dedicated Customer Service Representative to join our team. As a key player in our customer-centric approach, you will play a pivotal role in providing top-notch service to our...

  • Fares Call Center Representative

    1 week ago

    Boston, United States MashPoint Full time

    Job Title: Fare Call Center Representative Duration: 12 months (Possible extension) Location: Boston, MA 02116 (Hybrid) Availability: Must be available to work shifts Monday-Friday, between 6:15 AM-8:00 PM, and Saturday-Sunday, 8:00 AM-4:00 PM. Summary: As a Fare Call Center Representative, you will provide information and assistance to customers through...

  • Call Center Representative

    7 days ago

    Mendota Heights, United States Equiniti Full time

    THIS ROLE WILL BE ONSITE AT OUR MENDOTA HEIGHTS, MINNESOTA OFFICE ***THIS IS A TEMPORARY ROLE LASTING 5-7 MONTHS Start Date: November 11th, 2024 Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ US is a leading provider of...

  • Call Center Representative

    2 weeks ago

    Mendota Heights, United States Equiniti Full time

    Management Level I ***THIS ROLE WILL BE ONSITE AT OUR MENDOTA HEIGHTS, MINNESOTA OFFICE ***THIS IS A TEMPORARY ROLE LASTING 5-7 MONTHS Start Date: November 11th, 2024 Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ US is a...

  • Call Center Representative

    1 month ago

    Mendota Heights, United States Equiniti Full time

    Management Level I ***This is an on-site role in our Mendota Heights, MN office ***THIS IS A TEMPORARY ROLE LASTING ABOUT 3-6 MONTHS EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 million people in 120 countries. EQ's purpose is to care for every customer and...

  • Fares Call Center Representative

    3 weeks ago

    Boston, United States MashPoint Full time

    Job Title: Fares Call Center Representative Duration: 2+ Month (Possibility of extension) Location: Boston, MA, 02116 Job Summary Provides information and assistance to customers via telephone, email, letter, chat, text, and web-based forms. This includes resolving issues related to fares and Charlie Cards. This role is flexible/hybrid. Duties &...

  • Intake Call Center Representative

    3 weeks ago

    Boston, United States Northeast Health Full time

    Join us at Northeast Health Services, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health. We are committed to improving accessibility while raising the standard of care. As an Intake Call Center Representative, you'll be...

  • Intake Call Center Representative

    3 weeks ago

    Boston, United States Northeast Health Full time

    Join us at Northeast Health Services, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health. We are committed to improving accessibility while raising the standard of care. As an Intake Call Center Representative, you'll be...

  • Call Center Representative

    4 months ago

    Boston, United States Mass Bay Credit Union Full time

    Job DescriptionJob DescriptionChoosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. Primary Function: Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account...

  • ULINE- Call Center Representative

    3 weeks ago

    Hacienda Heights, United States Uline Full time

    Job Description Customer Service Representative Pay from $22 to $26 per hour Plus $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 Customer Service is the heartbeat of Uline As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues...

  • Call Center Representative

    2 days ago

    Warrensville Heights, Ohio, United States ZephyrTech Full time

    Key ResponsibilitiesWe are seeking a reliable Call Center Agent to join our team at ZephyrTech. As a Call Center Agent, you will be responsible for handling incoming calls, providing exceptional customer service, and resolving customer inquiries or complaints in a timely and professional manner.Key SkillsExcellent communication and interpersonal...

  • Member Services Representative I

    5 months ago

    Boston, United States State of Massachusetts Full time

    Office of the Massachusetts State Treasurer and Receiver General ("Treasury") Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform Member Services, Member Service, Call Center, Representative, Customer Service, Retirement, Retail

  • Call Center Representative

    3 weeks ago

    Middleburg Heights, United States Aucera Full time

    Job Description Call Center Professionals, if you're passionate about providing world-class customer service and would like to grow your career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies...

  • Call Center Rep

    2 weeks ago

    Boston, United States Tufts Medical Center Full time

    This position functions as a key communicator. Promotes company's commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls. Performs routine duties that require exceptional computer skills, and proper etiquette. In addition to...

  • Bank Call Center Representative

    1 week ago

    Boston, United States Mass Bay Credit Union Full time

    Choosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. Primary Function: Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account information. Transfers calls...

  • Bank Call Center Representative

    1 month ago

    Boston, United States Mass Bay Credit Union Full time

    Choosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. Primary Function: Provides quality information and exceptional member service and support by telephone and/or electronically. Answers member inquiries and/or resolves telephone and e-mail questions regarding account information. Transfers calls...

Call Center Representative

3 months ago

Boston Heights, United States Arhaus Full time

Providing best-in-class service to all clients, our Client Services Representatives - Level 1 act as the voice of Arhaus as they field real-time calls from clients all over the country.

Ideal candidates are caring and compassionate, enthusiastic, solutions-oriented, and committed to providing outstanding service to all our clients.

Schedule:

  • Full-time/Nights: Monday through Friday, 1:30 PM to 10:00 PM
  • Saturday rotation 9:00 AM - 5:30 PM every other week.
  • Training: 9:00 AM - 5:30 PM for 4 weeks.
Opportunities to earn an additional $250 a month

Essential Duties & Responsibilities:

CLIENT SERVICES

  • Engage with clients in a timely manner by providing critical service and product information, ensuring we exceed their expectations
  • Ticket overview includes but not limited to: General Inquiries, Email Suppression, Presale, Fulfillment, Tech / Account Issues
  • Triages clients through smooth transitions to appropriate team member / department
  • Responsible for scheduling delivery of orders for Stores and Web Sales
  • Securing payment on open orders before scheduling
  • Thorough understanding of delivery scheduling tool and knowledge of route codes
  • Supports one Territory as primary, cross-trained in other Territories
  • Communicates across Client Services team to identify and trouble shoot issues
  • Provides trends and potential issues to Head of Client Services
  • Other duties as assigned.

Requirements:

  • High School diploma or equivalent required
  • 6+months experience within a customer-service-focused environment (such as a call center, retail, hospitality, or food/beverage) is preferred
  • Understanding of computer systems and troubleshooting issues with minimal assistance (proficiency in Microsoft Suite preferred)
  • Excellent communication, problem-solving and follow-up skills
  • Ability to work in a fast-paced environment, while demonstrating prioritization skills and a high sense of urgency
  • Takes on difficult challenges and finds creative solutions
  • Demonstrated ability to work independently and within a team
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.