Hybrid Cloud Services Engineer

1 week ago

New York, New York, United States Touro University Full time

Hybrid Cloud Services Engineer
Job LocationsUS-NY-New York
ID College Administration Position Type Full-Time Schedule Shift 9:00 - 5:30 Monday - Friday Hours Per Week 36.5 Travel As needed Category Information Technology FLSA Status Exempt
Overview
Hybrid Cloud Services Engineer will be accountable for the day-to-day IT operations and support for cloud services, such as native Azure and AWS based offerings. With minimal supervision and high collaboration this position will collaborate with technical teams to architect the technology to support and monitor the dependent services.

Responsibilities
Provide design input to ensure the hybrid/cloud environments meet business requirements with a balance of cost, availability, and risk.
Responsible for the assurance of availability and integrity of cloud-based systems and data.
Collaborating with the technical teams to develop, deploy and maintain solutions leveraging the best of the hybrid and cloud offerings.
Provide the leadership for the Microsoft Office 365 applications and supportive services and Amazon technologies.
Troubleshoot operational issues, escalate as appropriate and offer solutions.
Partners with Chief Information Security Officer to recommend, implement, and monitor security auditing solutions.
Escalates issues to management and other teams when appropriate; follows up on issues and the results of issue resolutions.
Develop, document, and understand relevant IT policies and procedures.
Maintains strong cloud vendor relationships to understand cloud provider services changes, roadmaps and future offerings.
Partners with the Director of Client Services to improve service delivery, continual service improvement and procedures for new/existing systems.
Provides training and technical guidance to team members and internal customers
Maintain up-to-date knowledge of emerging technologies.
Build a Research and development think tank to promote innovation through the University, such as, artificial intelligence, mixed reality, and data-driven processes.
Ability to understand the laws, rules, regulations, policies, procedures, standards, and guidelines governing all academic and clinical activities.
Performs other functions as assigned.
Qualifications
Education/ Experience

Bachelor's in computer science, information systems, business administration or related field; or equivalent work experience
3 or more years as a technology professional
Knowledge/ Skills/ Abilities

Microsoft Azure and Amazon Infrastructure
Cloud-based networking standards
Experience with RBAC, and PowerShell scripting
Experience working with "Team-Based Practices," like Agile, Kanban
Ability to work on multiple concurrent projects.
Ability to follow standard change management processes. Document and evaluate the impact of required changes to the various systems: plan, schedule, and communicate
Ability to understand and follow sometimes complex oral and written instructions.
Physical Demands

Able to lift 20 lbs.
Comfortable working in confined/compact server rooms or data center environments
Travel

As needed, minimal
Possibility of Flexible Work Arrangements including remote work opportunities
Maximum Salary
USD $98,800.00/Yr.
Minimum Salary
USD $79,040.00/Yr.
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Touro University offers a comprehensive benefits package for full-time employees which includes:

Full range of Health Plans
Medical Plans (choice of EPO, PPO, High Deductible HSA)
Flexible Spending Accounts (FSA)
Dental Plans (PPO & HMO) and Vision Plan
Dependent Care and Transit Programs
Life Insurance, AD&D and Voluntary Supplemental Life Insurance
Short-term and Long-term disability programs
Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
Employee Assistance Program
Early-Release Fridays (upon approval)
Generous Paid Time Off
Vacation, Sick Leave, Personal Leave & Floating Holiday
Annual Holiday Schedule

All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

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