Quality Assurance Technician

3 weeks ago

Fort Benton, Montana, United States Ind Hemp LLC Full time
Fort Benton, MT

Reports To: Manager, Quality Assurance

Who We Are:

IND HEMP, LLC is an agriculturally based business producing safe, high-quality industrial hemp products for a variety of industries and consumers. We strive to create value in the industrial hemp supply chain as a profitable and sustainable company while encouraging personal relationships with all those with whom we interact. Developed as an opportunity to help farming communities, IND HEMP focuses on relationships with their employees, farmers, and customers, all the while maintaining an environmentally conscious company grounded in integrity and hard work.

Fort Benton, Montana is home to IND HEMP's two processing facilities: one dedicated to the processing of hemp oilseed and the other focused on industrial hemp fiber products. Each operation is purpose-build to provide industrial hemp food, feed and fiber products across a variety of applications and industries while providing our farmers with multiple revenue stream and contract production opportunities.

Position Summary:

As IND HEMP's Quality Assurance Technician, you will be a key member of the Company's Quality Management team and responsible for HACCP monitoring, conducting in-house quality inspections and audits, the performance of receiving inspections and approval of finished goods for shipment. We are looking for a hands on individual with a good eye for detail and advanced problem solving skills to ensure that our manufacturing processes comply with applicable certification standards.

Duties and Responsibilities:
  • Coordinating and participating in internal and external audits to ensure compliance with regulatory requirements, industry standards, and company policies.
  • Developing, implementing, and monitoring quality control procedures and protocols to enhance product quality and safety.
  • Conducting regular inspections and evaluations of production processes, equipment, and facilities to identify areas for improvement and ensure adherence to quality standards.
  • Collaborating with cross-functional teams to address quality-related issues, implement corrective and preventive actions, and provide training and guidance on quality assurance practices.
  • Performing routine inspections and tests on incoming raw materials, in-process products, and finished goods to ensure adherence to quality specifications.
  • Monitoring production processes and equipment to identify and address deviations from quality standards, while assisting with data compilation, reporting, and SQF Maintenance.
  • Maintaining HACCP and Food Safety Plans to mitigate food safety risks throughout the manufacturing process, serving as the PCQI to oversee preventive controls and manage food safety hazards.
  • Managing corrective actions to improve product quality and safety, including identifying issues, developing effective solutions, and ensuring timely implementation.
  • Documenting actions, analyzing data, and engaging with customers to address complaints, investigate root causes, and ensure satisfactory resolution.
  • Working closely with procurement and supply chain teams to evaluate and monitor suppliers and vendors, ensuring quality and safety standards compliance.
  • Supporting the Quality Assurance Manager in responding to quality-related emergencies, product withdrawals/recalls, or crisis situations, and maintaining accurate records of quality assurance activities.
  • Actively participating in continuous improvement initiatives to enhance quality processes, optimize efficiency, and reduce waste throughout the production process.
  • Assisting in operations and inventory management, including supporting production and warehouse activities alongside the Supply Chain Supervisor.
  • Providing seasonal agronomic support, including seed warehousing and distribution, assisting in field and crop inspections, and facilitating grower communications.
Required Skills/Abilities:
  • Associates or bachelor's degree in a related field.
  • Certification as a Preventive Controls Qualified Individual (PCQI) and HACCP.
  • Strong working knowledge of GFSI level programs, standards, and food safety regulations.
  • Experience in quality control, quality assurance, and food manufacturing.
  • Excellent attention to detail and accuracy with documentation and record-keeping.
  • Proficient in quality control methods, inspections, testing, and data analysis.
  • Strong listening and communication skills, both verbal and written.
  • Analytical mindset with problem-solving skills to identify root causes and resolve quality issues.
  • Exceptional organizational skills with meticulous attention to detail in reporting.
  • Proficiency in ERPS, Microsoft Office applications, data management software, and supplier programs like TraceGains.
  • Ability to operate laboratory equipment effectively.
  • Ability to work independently or in a team environment, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Flexibility to adapt to changing priorities and business needs.
  • Adaptability to work in varying environmental conditions, including indoor and outdoor settings with exposure to hot and cold climates.
  • Capability to sit and stand for prolonged periods and lift up to 50 pounds as required.
Note: This job description outlines the essential aspects of the position and may not encompass all duties or working conditions associated with it.

As a Certified B Corporation, IND HEMP, LLC uses its business as a force for good, and its passionate support of regenerative agriculture, sustainable business practices, and local community have always been hallmarks of our business. IND HEMP is a proud equal opportunity employer. We value and embrace diversity for the benefit of our employees, our consumers, our products, our community and the planet. We are committed to building an inclusive workplace for everyone.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. All employment is decided on the basis of qualifications, merit, and business need.

IND HEMP offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. This position requires completion of a pre-employment drug screen and background check.

IND HEMP requires successful completion of a pre-employment drug screen and background check.

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