Field Application Specialist: Molecular

1 week ago


Pensacola, Florida, United States BIOMERIEUX, INC. Full time
BIOMERIEUX, INC.

Field Application Specialist:
Molecular - Iowa/Nebraska

SALT LAKE CITY ,

Utah

Apply Now

Field Application Specialist:
Molecular - Iowa/Nebraska

Location:
Field, UT, United States

Position Type:
Unfixed Term

Job Function:
Customer Service

Share:
A family-owned company, bioMerieux has grown to become a world leader in the field of in vitro diagnostics.

For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health.

Today, our teams are spread across 44 countries and serve 160 countries with the support of a large distribution network.

This includes our SLC site, formerly known as BioFire Diagnostics.

DescriptionPosition Summary:

This position provides solution-oriented consultative training, technical support and troubleshooting at customer sites, and remotely, on bioMerieux's diagnostic product lines.

Effectively work with customers to achieve efficient implementation and go live of new instrumentation. Retain business, collaborate with stakeholders.
This is a field based position supporting the Iowa/Nebraska territory.

The ideal candidate will reside or be willing to relocate to the Des Moines, IA, Omaha, NE areas or close proximity.

Extensive field travel is required - average 75%, including overnight stays.

Primary Duties:

  • Perform all work in compliance with company policy and within the guidelines of bioMerieux's Quality System.
  • Coordinate and provide technical training, consultation, and ongoing support of bioMerieux's diagnostic product lines within the U.S. customer base.
  • Develop, cultivate, and maintain strong professional relationships with all customers.
  • Answer internal and external customer inquiries and ensure regulatory compliance through timely and accurate documentation in bioMerieux's CRM system; consulting as appropriate with Sales Partners, Application Specialists, Field/System Engineers, IT Resources, Management teams, and Local/Global Support Teams.
  • Provide consistent follow up to ensure customer satisfaction and meet minimum key performance indicators.
  • Responsible for efficient territory management within operating expense budget.
  • Support bioMerieux revenue initiatives.
  • Perform other duties as assigned, and/or as business needs dictate.

Education, Skills, and Experience:

  • Bachelor's degree in medical technology, technical, or life science field 1+ years clinical laboratory experience or equivalent. bioMerieux product experience preferred.
  • ASCP or MLT certifications preferred
  • Molecular experience is preferred but not required
  • Laboratory Information System, or Connectivity/Networking experience a plus.
  • Experience with guidelines with CLIA regulations and/or additional laboratory credentialing agencies preferred.
  • Experience with related technical field applications support strongly preferred.

Working Conditions and Physical Requirements:

  • Ability to remain in stationary position, often standing, for prolonged periods
  • Ability to ascend/descend stairs, ladders, ramps, and the like
  • Ability to wear PPE correctly most of the day. Ability to operate heavy machinery
  • Ability to adjust or move objects up to 50 pounds in all directions#LI-SA2
Please be aware that recruitment related scams are on the rise.

Fraudulent job postings are being placed on other websites, and individuals posing as bioMerieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information.

In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. , , , etc.). If you are concerned that an interview experience or offer of employment might be a scam, pleasemake... For full info follow application link.

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