Dispatcher

2 weeks ago

Woodbridge, Virginia, United States International Gourmet Foods Full time

At International Gourmet Foods, Inc. (IGF), we're in the business of making taste buds dance with joy We supply top-notch foods to restaurants, gourmet markets, clubs, caterers, bakeries, country clubs, breweries, wineries, and hotels across the eastern United States. But we're not just about food - we're a company that's all about good vibes and doing good for our community. And we owe it all to our amazing employees who bring their A-game every day

Job Description - Dispatcher Extraordinaire (AKA Master of Logistics and Communications)

Are you a master of coordination and communication? Do you love a challenge and thrive under pressure? Then we have the job for you International Gourmet Foods, Inc. is seeking a Dispatcher Extraordinaire to join our team.

As the Deliveries team member responsible for managing communication between drivers, accounts receivable (AR) team members, and customer service and sales representatives, you'll be the glue that keeps our deliveries running smoothly. Plus, you'll have the coolest job title around - Master of Logistics and Communications.

Responsibilities:

  1. Dispatch drivers on time, because we don't want anyone to be fashionably late to the party.
  2. Monitor deliveries via IGF's dispatch operating system, Route 4 Me & Geotab, because we love technology almost as much as we love food.
  3. Be the drivers' main point of contact and communicate any delivery issues with the appropriate parties. You'll be the hero that saves the day.
  4. Verify and mitigate mis-picks, shorts, and other shipping issues with warehouse personnel. You'll be the Sherlock Holmes of inventory issues.
  5. Coordinate second service deliveries, because sometimes one delivery just isn't enough.
  6. Receive returns and put away returns from Southern Virginia routes. Returns happen, but you'll handle them like a boss.
  7. Perform other duties as assigned, because we know you're a jack of all trades.
Qualifications:
  1. A proactive, quick-thinking, problem-solving approach to work. You'll need to be faster than a speeding delivery truck.
  2. Excellent organization and data-entry skills. You're the spreadsheet master we've been looking for.
  3. Strong attention to detail and solid written, verbal, and interpersonal communication skills. Your communication skills are smoother than butter on fresh-baked bread.
  4. Bilingual communication skills (English and Spanish). Dos idiomas, por favor.
  5. Ability to build and maintain relationships across teams, departments, customers, and vendors. You'll be the social butterfly of our company.
  6. Ability to think analytically to decipher information; using logic to address work-related issues and problems. Sherlock Holmes, is that you again?
  7. Proficient in Microsoft Office Suite (especially Dynamics, Excel, and Word) and other tech skills, including use of email, multi-line phone system, and text. You'll be the tech guru that everyone comes to for help.
  8. Must have a good driving record with the ability to obtain a DOT in case trucks need to be moved around. You're a driving machine, just like our delivery trucks.
Physical Requirements (aka The Ultimate Fitness Test)

We are looking for someone who can handle it all As a Dispatcher at IGF, you'll need to have the endurance of an Olympic athlete and the flexibility of a gymnast. Here are the skills you'll need to master:
  • Must be able to sit at a desk and work on a computer for prolonged periods of time (without falling asleep)
  • Must be able to bend, lift (at least 55 lb.), stretch, and climb (including ladders) (nope, we're not sending you to the circus, we promise)
  • Must be able to sustain prolonged periods of standing and walking (a.k.a. the marathon walker)
  • Must be able to work across temperature zones (dry/refrigerated/frozen) (you'll be our very own human thermometer)
  • Requires bending, sitting, standing, walking, use of hands, arms, legs, eyes, and voice (basically,you'll be a one-person band)
Uniforms (Fashionista)

Oh boy, we've got uniforms Look at us, all spiffy and coordinated. At IGF, we take our fashion seriously. No more wondering what to wear to work each day, because we've got you covered - literally Our uniforms are provided, so you don't have to worry about showing up in mismatched socks or a Hawaiian shirt. Just slip into your uniform and voila You're ready to take on the world of gourmet food delivery. And hey, who knows, maybe our uniforms will even become the latest fashion trend. Watch out, Paris Fashion Week, here we come

Benefits- the Best Part
  • Medical, Dental, and Vision plans that will make your head spin with excitement Who knew insurance could be so thrilling?
  • A 401K plan that'll make you want to retire tomorrow - too bad you can't, because we need you
  • Paid vacation and holidays - because we all need some time to relax and recharge our batteries (or eat more food, we don't judge)
  • Company-paid life insurance - because you never know when you might need to fake your own death and start a new life in Mexico (don't worry, we won't tell anyone).
  • A referral program that's practically amoney-making machine Refer your friends, your family, your grandma, your dog, your neighbor's cat - we don't care, as long as they're a good fit for our team.
  • Employee discounts that'll make you feel like royalty Get ready to dine like a king or queen.
  • Health savings account - because let's face it, healthcare can be expensive.
  • And last but not least, an employee assistance program - because we all need a little help sometimes.
Schedule

Hey early birds We're looking for someone who's ready to rise and shine with us at the crack of dawn.

Our schedule may start at a bright and early 6:00am, but don't worry, we'll have you out the door and off to enjoy your afternoons by 2:30pm every Monday through Friday. That's right, weekends are all yours to enjoy So, if you're a morning person who's ready to take on the day with a smile and a cup of coffee, then we want you on our team. Apply now and let's make mornings great again

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