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Contact Center Representative
1 week ago
Have you ever wondered who is behind the curtain in the Wizard of Oz making the magic happen?? It could be one of our extremely knowledgeable Contact Center Representatives
Due to our growing membership, we are currently seeking full-time Contact Center Representative to join Corda Credit Union. These folks work behind the scenes in our contact center and offer top-notch customer service and assistance to our members via telephone, text, and email communications. Our talented and trusted Contact Center Representatives are the wizards behind the magic. This position is in-person at our contact center in Hiawatha, IA, and will serve our membership located in 22 counties in Iowa.
So, why else might you want to work at Corda Credit Union? Well, we offer:
- Paid time-off, sick time-off, and time-off earned for volunteering in the community
- A competitive salary, plus incentive earnings in addition to the hourly rate
- 90% paid medical benefits package
- Paid parental leave
- Paid time-off on Federal Holidays
- 401(k) with a great employer match (tiered up to 200%)
- On-site workout facilities and locker room
- Employer-paid life insurance
- Advancement and professional development opportunities (we love to help you grow)
- Tuition reimbursement
- A great corporate culture
Our ideal candidate should have 1-2 years of experience in customer service and/or sales and be an energetic problem solver. We desire someone who is a hard worker, who likes to collaborate, and - above everything else - loves people
Our mission is to be partners in a successful future with our members and employees by providing caring financial services and community support. Our employees create the lighthearted, caring, family environment that we are known for in our community.
Are we a match? If it sounds like you and Corda Credit Union would be a good fit, please submit your cover letter and resume.
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