Part-time Dispatch Switchboard Operator

7 days ago

Colchester, Vermont, United States Saint Michael's College Full time
Job Description

The Public Safety/Fire & Rescue Departments at Saint Michael's College are inviting applications for a Part-Time Dispatch Switchboard Operator to dispatch radio calls and operate the College switchboard. The successful candidate will be responsible for answering all incoming calls and directing calls to the appropriate party quickly, accurately, and professionally. This role receives all emergency calls for SMC campus and the surrounding community and dispatches emergency personnel accordingly. Dispatch, switchboard, and emergency services experience desirable, but we will provide training for a motivated and dependable person with demonstrated aptitude.

This position will work up to 20 hours a week in primarily 8-hour shifts, which could include daytime hours, night and evening hours, as well as weekend and holiday times. The rate of pay is $17.25 per hour.

For the full job description, click here.

Our lived experience impacts how we self-assess our skills, experience, and qualifications. In particular, data and statistics have shown that candidates who are BIPOC, LGBTQ+, women, people from working-class backgrounds, people with disabilities, and others with minoritized and marginalized identities may not apply to jobs when they do not believe they meet 100% of the requirements and expected responsibilities listed in the job descriptions. Some responsibilities and skills are teachable and can be learned on the job. If you can imagine yourself in this position, bringing value to our students and community and meeting most of what we are looking for, please apply.

This position allows the employee to make their own pre-tax contributions to a 401(k) account, paid time off, paid holidays, employee and family assistance program, well-being programs, and opportunities, discounted gym membership, paid volunteer time, use of the campus athletic facilities and the library, and countless opportunities to attend presentations, lectures, and other campus activities. This position is not eligible for the college's regular fringe benefits.

Requirements:

Applicants must have the following:
  • High school diploma or equivalent
  • Prior working experience preferred
  • Must be able to multi-task and prioritize emergency calls, alarms, calls for service and college switchboard calls efficiently, and be able to deal tactfully and calmly with a wide variety of callers
  • Ability to document calls and activities, provide information and services, and appropriately represent the College
  • Must be able to work flexible hours as this is a 24/7 operation
An offer of employment will be contingent upon the successful completion of a background check.

Application Instructions:

Please be prepared to attach the following documents after clicking on Apply Now button:
  • Resume
  • Name, phone and email contact information for three professional references
The position remains open until filled.

About Us

Saint Michael's College delivers a world-class education in a beautiful Vermont setting. Our close community allows students to form strong and enduring relationships with one another and with accomplished faculty and staff, providing an ideal learning environment where they have the space and support to challenge themselves and their peers. A fully residential college located minutes from Burlington, Saint Michael's offers an unparalleled mix of academic, spiritual, cultural, service, and wilderness experiences.

Saint Michael's is among the elite ranks of only 286 colleges and universities nationwide allowed to host a Phi Beta Kappa national honor society chapter on campus and is ranked 3rd in Best Colleges in Vermont by Niche, a popular college ranking website. In 2022, Saint Michael's was once again named by The Princeton Review as one of the Best 388 Colleges, one of the Best Green Colleges, and one of the Best Northeastern Colleges. Situated next to Lake Champlain and the Green Mountains, nearby Burlington, Vermont, consistently ranks as one of the best places in America to live. This includes America's 10 Great Places to Live (Kiplinger's), Top 10 Cities for Outdoor Recreation (Outside Magazine), Top 10 Small Cities for State of Well-Being (Gallup-Healthways), Top 10 Tech Hubs in the U.S. (Forbes), Top 5 Healthiest Places for Women in America (Self Magazine), Top 10 Greenest Cities in America, and Top Public Square in America (USA Today). It was also recently named a "climate haven" and ranked in the 10 Best Places in America to Live for Climate Resilience.

At the heart of our Edmundite Catholic mission is a belief that experiencing new perspectives, cultures, traditions, and ideas helps us become fuller, more compassionate people. As a Catholic higher education institution with a social justice mission, we are called to be even more intentionally inclusive, celebrating the complexity and individuality that each person brings to our community. Each of us at Saint Michael's carries an obligation to ensure all students, faculty, and staff encounter a welcoming, supportive, and inclusive environment.

Building a culture of inclusion is an ongoing and evolving journey. We are continually striving to ensure our processes, policies, and behaviors support and encourage diversity, meeting the needs of all individuals, especially those from historically underrepresented and marginalized groups. Saint Michael's College's vision of inclusion and diversity embraces not only racial and ethnic identities but also gender, age, religion, language, ability/disability, sexual orientation, socioeconomic status, military service, geographic origin, and first-generation/multi-generation college experiences.

Saint Michael's College is committed to a policy of equal employment opportunity, in compliance with applicable provisions of state and federal law that prohibit discrimination in employment on the basis of race, color, sex (including pregnancy and pregnancy-related conditions), gender, gender identity, age, ancestry, national origin, place of birth, citizenship status, ethnicity, religion, creed, sexual orientation, gender expression, veteran or current or prospective military service status, HIV-positive test result status, genetic information, physical or mental disability, crime victim status, or any other legally protected characteristic, as such characteristics and prohibitions are defined by applicable law. The College will not rely inappropriately on such characteristics, or upon related stereotypes or biases, in making employment-related decisions. Also, unless doing so would result in an undue hardship or otherwise would not be required by applicable law, the College will make reasonable accommodations for qualified individuals with known disabilities, as well as any employee who is limited in their ability to perform the functions of their job because of pregnancy, childbirth or a medical condition related to pregnancy or childbirth.

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