Senior Network Installation Technician

1 week ago


San Francisco, California, United States Railhead Inc Full time
Railhead, Inc. is seeking a qualified Senior Network Installation Technician to join our Defense Enclave Services (DES) team. The selected candidate will support an extensive digital modernization program critical to DISA and Fourth Estate Agencies. You will support information technology discovery, optimization, and transformation into a centralized, operational enterprise.

Responsibilities:

  • Managing installations and repairs for network systems.
  • OCONUS and CONUS travel for DOD to perform site surveys of computer networks and cable plant.
  • Responding to maintenance requests regarding system defects and other issues, troubleshooting problems with network systems by running tests and maintaining inventory for network hardware.
  • Provides technical guidance for directing and monitoring information systems operations.
  • Scheduling upgrades and maintenance without interrupting business workflow
  • Designs, builds, and implements network systems.
  • Directs compilation of records and reports concerning network operations and maintenance.
  • Troubleshoots network performance issues.
  • Analyzes network traffic and provides capacity planning solutions.
  • Monitors and responds to complex technical control facility hardware and software problems.
  • Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.
  • Manages the purchase, testing, installation, and support of network communications, including LAN/MAN/WAN systems.
  • Create maintenance tickets.
  • Understand, implement, and follow processes in accordance with current policies and procedures.
  • Install and maintain network devices at the site.
  • Performing necessary upgrades to the network infrastructure as needed.
  • Mentor/Lead junior team of installation technicians, as needed

Qualifications:

  • TS/SCI Clearance
  • Bachelor's degree and 12 years of relevant experience; additional years of experience may be substituted in lieu of a degree.
  • Demonstrated experience in troubleshooting Local Area Networks/Base Area Networks/Wide Area Networks (LAN/BAN/WAN).
  • Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies.
  • Hands-on experience with common software and hardware

About Railhead:
Railhead, Inc.

is a leader in advanced cyber solutions; cloud and managed IT solutions; engineering; and information-based solutions for commercial entities, law enforcement, and homeland security.

We provide intelligence, surveillance, and reconnaissance; training; logistics; and operational support services and solutions in support of organizations not limited to DHS, DoD, and the Intelligence Community (IC).

We hire mission enablers who reflect our communities and proactively embrace diversity and inclusion, in order to advance our corporate culture, develop our family of employees into the best they can be, and in turn grow our market share throughout the industry.

Railhead, Inc.

is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.



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