Sr. Client Platform Engineer

2 weeks ago

San Francisco, California, United States EOS IT Solutions Full time

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the worlds largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.

Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.


POSITION OVERVIEW:

We're looking for someone that is excited about building a scalable platform that leverages management tools such as Munki, Chef, VMWare WorkSpaceOne and other tools to design, implement, and support the endpoint infrastructure.

You will develop mixed environment solutions for software distribution, deployment, and endpoint management, You'll work alongside our IT Support team, IT Systems Engineering, and Information Security teams to keep our employees operating in an efficient and safe environment.

You love to solve problems at scale, and have experience in creating a robust mixed environment (Windows,ChromeOS, macOS) with a consistent and seamless experience for our end users and support teams.

You are passionate about providing the best customer service experience possible, while mentoring junior members of our global team.

We are looking for someone that is highly adept at managing Apple, Chromebook and Windows endpoints on a global level, improving the end user experience, and refining processes through automation.


WHAT YOU'

LL DO:

  • Design, build, document and support ongoing automation in endpoint deployment and management
  • Manage, administer, and scale our endpoint fleet and related infrastructure
  • Support and manage Apple, ChromeOS and Windows operating systems and software
  • Define and manage a full cycle patch and software distribution framework
  • Manage and maintain client configuration and security compliance standards across all endpoints
  • Implement and iterate on deployment solutions across macOS, Windows, and ChromeOS
  • Identify and deploy internal process and automation improvements
  • Work as an escalation point for the global IT support team
  • Help to grow and mentor the global IT team

WHAT YOU WILL NEED TO SUCCEED:

  • You have a strong track-record of managing Apple, Chromebook and Windows endpoints at global scale.
  • You are well versed in using tools such as but not limited to VMWare WorkSpaceOne, Microsoft Endpoint Manager / Intune, Jamf Pro, Munki, Puppet and Chef for platform management.
  • You can identify ways to improve efficiency and scale services leveraging automation tools.
  • You have a strong background in Windows administration and are comfortable with AD administration, and group policy management.
  • You have excellent analytical and problem solving skills
  • You are a great teammate who is hardworking, learns quickly and thrives in a collaborative, agile environment.
QUALIFICATIONS, EDUCATION &

SKILLS:
* 5-7 years in an IT Engineering or IT Support role in an enterprise environment
* 4+ years experience working with endpoint management or DevOps tools (Jamf Pro, Chef, Munki, Puppet, etc.)
* 2+ years experience in Windows administration (AD, WSUS, GPO management)

  • Expert level knowledge of MDM (e.g. Workspace ONE, JAMF Pro, MicroMDM)
  • Comfortable with scripting and writing code in at least one language (Bash,Powershell, Python, Ruby, GO)
  • Comfort working within a version control environment (Subversion, Git, etc.)
  • Networking fundamentals and support (VPN, DNS, DHCP)

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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