Custodial Services Worker Lead

1 week ago

Baltimore, Maryland, United States Aramark Full time

**Job Description**

We are seeking a diligent and detail-oriented individual to join our team as a Custodial Services Worker Lead, specifically overseeing Quality Control. The successful candidate will be responsible for ensuring the cleanliness and overall quality of various areas within the stadium, including seating bowl, concourses, suites, restrooms, stairwells, ramps, and perimeter. This role requires the ability to closely monitor the cleaning process, identify differences in quality across areas, and communicate any areas that consistently show little to no improvement. The Custodial Services Lead Worker cleans and maintains assigned area(s) to meet customer and client satisfaction and may be responsible for oversight or delegation of responsibilities within the cleaning services operation. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

**Job Responsibilities**

+ Conduct thorough walkthroughs of the stadium, including all specified areas, to assess cleanliness and quality.

+ Keep track of differences in quality across various areas and communicate any repeated issues to relevant personnel.

+ Possess knowledge of what to look for in quality control, including cleanliness standards, safety hazards, and maintenance issues.

+ Monitor the cleaning process closely and ensure adherence to the designated timeline.

+ Document findings by writing or typing out detailed notes from walkthroughs.

+ Take pictures during walkthroughs to provide visual evidence of quality standards and email them to managers or supervisors.

+ Utilize office equipment, including copy machines, for administrative tasks related to quality control.

+ Understand that quality control inspections have a strict deadline of 7:30 am and must be completed regardless of weather conditions (e.g., sun, rain, snow).

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

**Qualifications**

+ Previous custodial experience required

+ Previous experience in a supervisory or related role preferred

+ Must have the ability to work independently with limited supervision

+ Able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicals

+ Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers

+ Adaptable to guest needs

+ High attention to detail and ability to identify cleanliness and maintenance issues.

+ Excellent communication skills to effectively communicate with cleaning staff, managers, and supervisors.

+ Ability to work independently and prioritize tasks effectively.

+ Proficiency in writing and typing to document inspection findings.

+ Basic knowledge of office equipment, including copy machines.

+ Willingness to work early mornings and in various weather conditions.

+ Physical ability to walk the entire stadium and traverse stairs, ramps, and other areas.

+ Previous experience in quality control or similar roles is preferred but not required.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

**Education**

**About Aramark**

**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

**About Aramark**

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

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