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Web Product Analyst I or Above
2 weeks ago
Summary of This Role
The role involves client-facing support for various project requests such as Configurations, OMRs, MQ Setups, & Tier 1 Projects. Responsibilities include managing client requested projects for multiple products, consulting, project analysis, solutioning, and implementation of new client functionality, and updating/maintaining current client configurations.
Job Specific Duties and Responsibilities
- Providing superior support on new products and services
- Incident management and client facing support
Job Specific Skills and Competencies
MIS, Computer Science, Networking, or Web Development Degree or strong background in these areas. SQL and HTML experience/knowledge preferred.
Typical Day in the Life of the Role
This role involves providing consulting, project analysis, solutioning, and implementation of new client functionality and maintaining current client configurations.What Part Will You Play?
- Works on multiple simple projects and programs from a business solution and design perspective
- Maintains knowledge in company platforms
- Participates in development of product enhancements
- Conducts analysis on simple to medium problems
What Are We Looking For in This Role?Minimum Qualifications
- Bachelor's Degree
- Relevant Experience or Degree in Information Technology, Business, or related field and/or equivalent of training and experience
- Typically Minimum 0-2 Years Relevant Exp
- Experience in integration, IT platforms, and technologies in a Business Analyst environment
Preferred Qualifications
- Typically Minimum 2-4 Years Relevant Exp
- Experience in document preparation, financial services, solutions design, programming language fundamentals
- Pursuing or having achieved Business Analysis certification, International Diploma in Business Analysis, or equivalent
- AWS, HTML, SQL, Certificate associated with Web Design, Mobile App Development
Global Payments Inc. is an equal opportunity employer.
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