Lead Specialist
6 days ago
About this position:
Department:
Operations
Location:
San Francisco, CA
Employment Type:
Full time
Scheduled:
Sat-Weds (Thurs and Fri off)
About us:
Security Industry Specialists (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers.
We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent available.
General Statement of Job
The Lead Specialist, under the direct supervision of the Operations Manager and Shift Supervisor, ensures SIS standards and policies are met in overall field services, operations and functions in assigned area including post reviews, Specialist inspections, emergency response, client liaison, and special projects as assigned.
Lead Specialist's are expected to visit all posts within their assigned area and document all visits and persons contacted during their shift.
All duties must be performed in accordance to client policies and procedures and all state and federal regulations. This position reports directly to the Operations Manager and Shift Supervisor.Essential Job Functions
- Ensure compliance with general and specific post orders for assigned Specialist positions
- Coordinate and oversee all security operations and programs in assigned area
- Partner with client location representatives to ensure proper utilization and execution of security programs
- Respond in a timely manner to emergent events, issues, staffing deficiencies, and client requests
- Initiate preliminary investigations and write incident reports on all internal personnel issues
- Partner with the clients security team members during event security details
- Maintain up to date and accurate timekeeping systems and records
- Distribute equipment to personnel as necessary and maintain diligent records of equipment
- Complete proper personnel documentation/paperwork and processing as circumstances dictate
- Act as the primary point of contact for any special escort needs by the client during the shift
- High School diploma (or GED) required or any equivalent combination of education, specialized training, and/or experience which provides the requisite knowledge, skills, and abilities for this position
- Must complete and maintain state Guard Certification as prescribed by presiding state law, as well as all client requested certifications; all documentation and fees are the responsibility of the employee unless otherwise noted
- Must possess at least 2 years of experience as a Security Specialist with at least 1 year of experience as a lead or in a leadership capacity
- Site specific training will need to be completed within the first thirty days unless otherwise stated based on client or assignment of position
- Uniform attire and grooming standards must be maintained at all times while in uniform
- Mature, and professional individuals that can give a high level of customer service
- Must be able to climb stairs, sit and/or stand for long periods of time
- Must have a high level of competency with administrative and data entry tasks
- Must have basic computer and report writing skills
- Must be able and willing to work with mínimal supervision
- Must be able to handle stressful situations and emergencies
What we can offer:
- $27.00/hr
- A dynamic and challenging work environment
- Health, Dental, and Vision benefits, plus access to dependent coverage and a variety of other benefits
- Eligibility to contribute to a 401k plan after the first year of employment
- Paid Time Off
Private Patrol Operator #PPO 13936
Private Investigator #PI 28063
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