Supervisor, Operations

6 days ago


Chicago, Illinois, United States Access Information Management Inc Full time

We are searching for a skilled **Operations Supervisor** to become part of our team. The Operations Supervisor will assist the record center and transportation specialist team members in their daily tasks, providing support and guidance under the supervision of the Market Leader.

- Assist Market Leader in managing record center and transportation specialist team members, overseeing workload, schedules, time off, and overall operations.
- Ensure accuracy, efficiency, safety, and security, following Access SOP standards and Client Service Level Agreements.

- Complete daily operational duties at the branch, including inventory management, coordinating the destruction process for clients, handling perm-outs, and organizing records to enhance productivity.

- Engage in training team members on systems, scanners, workflows, and procedures. Provide feedback on team member performance to the Market Leader.

- Participate in candidate interviews and offer feedback as necessary.

- Counsel Record Center and Transportation Specialist Team Members during performance issues; report to the Market Leader regarding team member reviews.

- Ensure compliance with OSHA regulations and report accidents and injuries promptly.

- Proficient in working on machinery for maintenance or issue resolution at the Destruction Center. Experience with balers is a bonus.

- Collaborate with the Market Leader to maintain a safe and clean facility and vehicles. Address any repairs or maintenance requirements.

- Ensure all scheduled Record Center Audits are completed accurately.

Requirements:
- High school diploma or equivalent required, with 3 years of past work experience in the service industry.
- 1 year of experience leading service-oriented teams is necessary.

- Basic computer skills are essential.

- Strong supervisory skills needed for guiding and training team members in daily activities. Proficiency in operating a forklift and/or pick lift.

- Ability to complete paperwork accurately, showing attention to detail and precision.

- Expectation of routine lifting of 20-50 pounds containers daily.

**Pay Rate:** Competitive salary of $61,000 with a 10% bonus on top.

We value all qualified applicants for this opportunity. Our company follows Equal Employment Opportunity guidelines for all individuals. We promote a diverse and inclusive work environment that respects all employees' backgrounds and experiences.



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