Vacheron Constantin Client Advisor

7 days ago

Santa Clara, California, United States CH PREMIER JEWELERS Full time
Job Description

Job Description


Vacheron Constantin is looking for a Client Specialist who has a demonstrated track record in building client relationships and delivering exceptional customer service.

As an Ambassador of the Maison, you are expected to achieve and exceed sales targets, as directed by management, and proactively develop a client portfolio.


KEY RESPONSIBILITIES

Sales Achievement & Client Development:

  • Consistently achieve and/or exceed the individual and boutique monthly sales target, as directed by management.
  • Cultivate strong client relationships whether in or outside the boutique representing the organization
  • Demonstrate ability to proactively bring in new and develop existing clientele
  • Develop high-value and bespoke sales, with a focus on cultivating Les Cabinotiers clientelle
  • Ensure each client receives exceptional customer service
  • Provide expert product knowledge and Maison history
  • Assist clients with Customer Service needs, before or after sales
  • Maintain brand's high standards.

Client Relationship Management:

  • Cultivate strong client relationships through exceptional service and Maison-specific CRM initiatives
  • Standards of CRM outreach for clienteling, client follow-up are maintained.
  • Consistently and accurately, capture client data for follow-up and relationship building, effectively utilizing the tools that are available.
  • Appropriately resolve client issues/concerns and escalate as needed to Management.
  • Partner with Management to develop a plan to support, and participate to, in-store and offsite events and networking.

Daily Boutique Operations:

  • Understand and comply with all security and operational policies and procedures for the Group, Maison and boutique
  • Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues
  • Assist in the merchandising and daily maintenance of displays and back-stock
  • Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit
  • Assist with special projects, as needed (i.e. price changes, supporting back office responsibilities, etc.)

JOB PROFILE

Education:

  • College degree preferred

Required Experience:
2 to 5 years of previous experience in luxury retail, service or hospitality environment
General knowledge and or interest of timepiece movements

Technical Skills / Abilities:

  • Strong understanding of Customer Service needs and customer priorities.
  • Excellent computer skills
  • SAP exposure is a plus.

Personal Skills:

  • Additional language skills are a plus
  • Excellent interpersonal and communication skills are required
  • Strong understanding of Customer Service needs strong attention to detail with the ability to manage multiple tasks simultaneously and with precision
  • Self-starter with team-player approach
  • Must be available to work retail hours including nights and weekends

Salary Range:
$20+/hour

#J-18808-Ljbffr

  • Beauty Advisor

    3 weeks ago

    Santa Clara, California, United States Sephora Full time

    Job ID: 247794Store Name/Number: CA-Valley Fair (0018)Address: 2855 Stevens Creek Blvd., Suite #1067, Santa Clara, CA 95050, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized...

  • Beauty Advisor

    4 weeks ago

    Santa Clara, California, United States Sephora Full time

    Job ID: 247794Store Name/Number: CA-Valley Fair (0018)Address: 2855 Stevens Creek Blvd., Suite #1067, Santa Clara, CA 95050, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized...

  • Licensed Beauty Advisor

    3 weeks ago

    Santa Clara, California, United States Sephora Full time

    Job ID: 248788Store Name/Number: CA-Santa Clara Square (1794)Address:3343 Coronado Place, Santa Clara, CA 95054, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:FlexPosition Type: RegularYour Role at Sephora: As a Licensed Beauty Advisor, you'll guide clients on their beauty journey, creating memorable experiences. If you love...

  • Licensed Beauty Advisor

    3 weeks ago

    Santa Clara, California, United States Sephora Full time

    Job ID: 249301Store Name/Number: CA-Valley Fair (0018)Address:2855 Stevens Creek Blvd., Suite #1067, Santa Clara, CA 95050, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:Part TimePosition Type: RegularYour Role at Sephora: As a Licensed Beauty Advisor, you'll guide clients on their beauty journey, creating memorable experiences....

  • Licensed Beauty Advisor

    4 weeks ago

    Santa Clara, California, United States Sephora Full time

    Job ID: 248788Store Name/Number: CA-Santa Clara Square (1794)Address:3343 Coronado Place, Santa Clara, CA 95054, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:FlexPosition Type: RegularYour Role at Sephora: As a Licensed Beauty Advisor, you'll guide clients on their beauty journey, creating memorable experiences. If you love...

  • Licensed Beauty Advisor

    1 month ago

    Santa Clara, California, United States Sephora Full time

    Job ID: 248788Store Name/Number: CA-Santa Clara Square (1794)Address:3343 Coronado Place, Santa Clara, CA 95054, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:FlexPosition Type: RegularYour Role at Sephora: As a Licensed Beauty Advisor, you'll guide clients on their beauty journey, creating memorable experiences. If you love...

  • Licensed Beauty Advisor

    4 weeks ago

    Santa Clara, California, United States Sephora Full time

    Job ID: 249301Store Name/Number: CA-Valley Fair (0018)Address:2855 Stevens Creek Blvd., Suite #1067, Santa Clara, CA 95050, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:Part TimePosition Type: RegularYour Role at Sephora: As a Licensed Beauty Advisor, you'll guide clients on their beauty journey, creating memorable experiences....

  • Client Service Partner

    1 month ago

    Santa Clara, California, United States CSC Corptax Full time

    Job DescriptionClient Service PartnerSanta Clara, CaliforniaMonday-Friday, 9:00am - 6:00pm ASTHybridBelieve in doing work you can be proud of?We're the same. As a Client Service Partner, you will be responsible for working with taking and fulfilling orders, as well as managing a portfolio of domain names. Additionally, you will be working with the Product...

  • Client Service Partner

    3 weeks ago

    Santa Clara, California, United States CSC Corptax Full time

    Job DescriptionClient Service PartnerSanta Clara, CaliforniaMonday-Friday, 9:00am - 6:00pm ASTHybridBelieve in doing work you can be proud of?We're the same. As a Client Service Partner, you will be responsible for working with taking and fulfilling orders, as well as managing a portfolio of domain names. Additionally, you will be working with the Product...

  • Financial Advisor

    3 weeks ago

    Santa Barbara, California, United States LPL Financial Full time

    Your career path should lead to real opportunity LPL Financial partners with banks to offer a complete menu of financial services to bank clients. This employment opportunity at BMO Harris Bank in Santa Barbara, CA would allow you to join the Investment Program at BMO Harris Bank as a Financial Advisor associated with LPL Financial. Under this model...

  • Financial Advisor

    1 month ago

    Santa Barbara, California, United States LPL Financial Full time

    Your career path should lead to real opportunity LPL Financial partners with banks to offer a complete menu of financial services to bank clients. This employment opportunity at BMO Harris Bank in Santa Barbara, CA would allow you to join the Investment Program at BMO Harris Bank as a Financial Advisor associated with LPL Financial. Under this model...

  • Client Service Associate

    7 days ago

    Santa Barbara, California, United States Stifel Financial Corporation Full time

    Under immediate supervision, Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not Client Service, Associate, Financial Advisor, Service, Processing, Branch Manager, Retail

  • Advisor Development Program

    2 months ago

    Santa Barbara, California, United States Bank of America Full time

    Job Description:As a Advisor Development Program Financial Solutions Advisor Stage I (ADP FSA I), your journey begins obtaining your Securities Industry licenses, where you receive dedicated and personalized classes for your Securities Industry Essentials [SIE], Series 7 and Series 66 Exams. Once you obtain your licenses, you will be taught the foundational...

  • Advisor Development Program

    3 weeks ago

    Santa Barbara, California, United States Bank of America Full time

    Job Description:As a Advisor Development Program Financial Solutions Advisor Stage I (ADP FSA I), your journey begins obtaining your Securities Industry licenses, where you receive dedicated and personalized classes for your Securities Industry Essentials [SIE], Series 7 and Series 66 Exams. Once you obtain your licenses, you will be taught the foundational...

  • Merrill Financial Solutions Advisor

    3 weeks ago

    Santa Rosa, California, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Merrill Financial Solutions Advisor

    1 month ago

    Santa Rosa, California, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Beauty Advisor

    1 month ago

    Santa Monica, California, United States Sephora Full time

    Job ID: 248472Store Name/Number: CA-Santa Monica (0026)Address: 1244 Third Street, Santa Monica, CA 90401, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for...

  • Beauty Advisor

    3 weeks ago

    Santa Monica, California, United States Sephora Full time

    Job ID: 248472Store Name/Number: CA-Santa Monica (0026)Address: 1244 Third Street, Santa Monica, CA 90401, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for...

  • Beauty Advisor

    3 weeks ago

    Santa Rosa, California, United States Sephora Full time

    Job ID: 247973Store Name/Number: CA-Santa Rosa Plaza (0794)Address: 1071 Santa Rosa Plaza, Santa Rosa, CA 95401, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Part TimePosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized...

  • Beauty Advisor

    1 month ago

    Santa Rosa, California, United States Sephora Full time

    Job ID: 247973Store Name/Number: CA-Santa Rosa Plaza (0794)Address: 1071 Santa Rosa Plaza, Santa Rosa, CA 95401, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Part TimePosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized...