Warehouse, Team Lead

2 weeks ago


Atlanta, Georgia, United States Schenker & Co AG Full time

Tasks & Responsibilities:

  • Prepare price quotations on inbound international freight
  • Rate and route international traffic
  • Follow up with customers to resolve inquires
  • Prepare, route, and cut air bills and manifests
  • Correct billings and issue debit and credit memos for customers
  • Arrange for pick up and movement of freight to gateways
  • Expedite inbound import traffic to facilitate customs clearance
  • Initiate and maintain customer master profiles in order to have correct information on hand in order to offer consistent service.
  • Maintain close liaison with the U.S. Customs Service and for various specialized U.S. Customs clearance requirements.
  • Key in U.S. Customs entry line items into the Import CHB Computer System and submit entry to customs.
  • Communicating information and instructions to/from vendors.
  • Researching and resolving operational problems.
  • Review all documents, contact all first-time customers, perform credit checks, and handle other tasks as needed.
  • Distribution of work to assigned coordinators
  • Responsible for successful and timely completion of work assigned to the team
  • System and process training of team members
  • Workload balancing within the assigned team
  • Identification and escalation of challenges associated with the assigned responsibilities

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