Account Rep Lead Follow-up
1 week ago
Hospital Billing Supervisor at Children's Wisconsin
At Children's Wisconsin, we are all about providing the best care for kids. We believe in focusing solely on the health and well-being of children across the nation. Our reputation precedes us, drawing patients and families from all corners of the country to seek our services.
If you are someone dedicated to making a real difference in the lives of children and families, and if you thrive in environments that push you to be your absolute best each day, then we want you on our team.
The Hospital Billing Supervisor plays a crucial role in providing leadership and guidance to the Account Resolution Representatives. This individual serves as the main resource for training new team members and continuing education for current staff. They are instrumental in coordinating the implementation of new procedures and protocols within the department. Additionally, they act as a key resource for handling escalated insurance matters. The Supervisor might need to take on Account Resolution Rep responsibilities besides their leadership functions. They are also involved in evaluating and measuring staff quality and productivity, ensuring efficient cash collections and proper claims payments.
- High school diploma or equivalent required
- Associate's or Bachelor's degree in medical billing, finance, or accounting preferred
- Three or more years of experience in health care revenue cycle operations, including expertise in insurance reimbursement procedures and understanding of insurance EOB's
- Pediatric experience is a bonus
- Strong verbal and written communication skills
- Bilingual proficiency is advantageous
- Excellent analytical skills and ability to perform basic arithmetic calculations related to contractual allowances
- Prior Epic experience highly preferred
- Professional certification in claims processing through HFMA or AHAAM is a plus
- Remote work opportunity after initial onsite training
Children's Wisconsin is proud to be an equal opportunity/affirmative action employer. We are dedicated to fostering a diverse and inclusive workplace where all employees are treated with dignity, respect, and fairness. We uphold a non-discriminatory policy based on various protected statuses such as race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, and more.
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