Bartender

2 weeks ago

New Orleans, Louisiana, United States Hornblower Cruises and Events Full time

** Bartender**

**Job Category****:** Food & Beverage **Requisition Number****:** BARTE004079 Showing 1 location **Job Details**

**Description**

The Bartender is primarily responsible for the preparation of alcoholic beverages, this may also include non-alcoholic beverages, soft drinks, coffee drinks, and other menu items.

**In addition to the application process please click** **to take our Cultural Index Survey as a part of your application. The survey that takes approximately 7-10 minutes to complete.**

**Essential Duties & Responsibilities**

Responsible for performing work in a safe manner and following all safety rules.

Responsible for the bar service and beverage sales in and outside the respective bar or other work area

Ensure all guests in all service areas (bar, cocktail, dining rooms) receive prompt and full service

Prior to service, walks through to ensure all tables and bar areas are clean and ready for service

Present a clean bar list to the passengers and have sufficient bar lists in stock

Courteously and efficiently deliver and serve beverage items to passengers

Has recipe knowledge of all drinks and mixes all beverages consistently, follows standardized recipes, neither under nor over pouring liquor

Ensure that the brand ordered by the passenger is served unless unavailable; ensure a suitable substitute is offered

Maintain proper glass and garnitures for each drink

Must prepare and/or mix drinks in front of passengers when served from the bar

Holds a current ServSafe Alcohol Server certificate and constantly upholds policy regarding serving liquor. Upholds liquor-serving laws and never serves to minors or crewmembers

Knowledge of wine menu for service in all dining areas

Maintain point of sale system and properly charge passenger accounts for purchases at the bar

Complete honesty is required at all times. No Bartender is to give any drink from the Bar without the drink being properly accounted for

Maintain and clean all utensils, machinery and equipment

Maintain a sanitary work area, clean and free of clutter, especially with regard to company policy and Food and Drug Administration sanitation requirements

Ensure that all goods are safe, and securely stored, to prevent damages

Responsible for maintaining all bars, lounges and pantries for an efficient service to the passenger

Perform stores handling and loading of liquor orders onto vessel and other duties on vessel turnover days

Practice food safety procedures as directed by the Food & Beverage Manager

Maintain stock in bars and requisitioning of liquor and supplies using appropriate forms

Proper use of all drink blending machines, measuring tools, and equipment

Proper use of knife for cutting, slicing and dicing of fruit or vegetable for condiments in drinks

Proper use of glass cleaning machine

Responsible for assisting with waste disposal

Responsible for receiving cocktail food items and non-food supplies and storing them in the proper areas in accordance with the FIFO (first in-first out) inventory methods

Set-up and breakdown of private parties and special activities

Fills station bill requirements and participate in drills with regard to passenger safety

Ensure behavior and performance supports the companys Mission

Follow company values in responding to others in work situations

Establishes a good working attitude and is cooperative with all other F&B staff

Participate and ensure participation of all USCG mandated drills and emergency procedures as directed

Actively participates in embarking duties such as loading, unloading, luggage carrying, etc., as needed

Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results

**Requirements & Qualifications**

**Education:**

HS Diploma or Equivalent Required

**Professional Certification(s) or License:**

Valid ServeSafe Food Handler certification or ability to acquire and maintain

Valid Transportation Worker Identification Credential (TWIC) if applicable, and/or ability to obtain and maintain

Copy of DD214, if Veteran status

**Skills & Abilities:**

Excellent verbal and written communication skills; must be fluent in English

Ability to interact with individuals at all levels in a pleasant and professional manner

Proficiency with MS Office applications and POS systems

Must maintain a neat, clean and professional appearance

Proficient (advanced preferred) knowledge of fine wine, wine programs/tastings/pairings

**Experience:**

Two years of experience in position with similar duties and responsibilities

Cruise industry experience preferred

**Physical:**

Must submit to and pass mandated USCG physical

Ability to meet and maintain the maximum onboard bunk bed capacity of 300 lbs.

Ability to conduct work in a marine environment that is subject to some/all the following: confined spaces, uneven surfaces, variations in temperature, wake, and motion

Ability to lift and carry up to 50 lbs.

Ability to climb stairs and ladders

**Other:**

Must be at least 21 years of age.

Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.

**Our Values - RESPECT:**

At City Experiences and American Queen Voyages, our mission is to create amazing experiences not only for our guests, but our employees. Our company values (RESPECT) allow us to live out our mission of creating amazing experiences.

RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork.

*Additional requirements may be required depending on the physical needs of the role

**EEO - Equal Opportunity Employment**

American Queen Voyages is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Required**

**2 years:** o At least 2 years of experience in position with similar duties and responsibilities o Cruise industry experience preferred

**Licenses & Certifications**

**Required**

Alcohol Bev License

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