Telephone Operator

2 weeks ago

Longboat Key, Florida, United States Marriott International, Inc Full time
Position: Guest Services Representative at The St. Regis Longboat Key Resort

Location: Longboat Key, Florida, United States

Schedule: Full-Time
Position Type: Non-Management

JOB SUMMARY
The St. Regis, Longboat Key Resort and Residences is set to open in summer of 2024, offering a unique and luxurious experience on a pristine Sarasota barrier island. Nestled on 18 acres of beachfront property with exclusive beach access, the resort boasts a variety of amenities including pools, a river, and a saltwater lagoon teeming with marine life. Guests can enjoy a 20,000 square foot spa, versatile meeting spaces, and diverse dining options.

- Handle guest calls, requests, and inquiries
- Operate telephone switchboard station
- Assist guests with various services such as wake-up calls and call forwarding
- Ensure effective communication and problem resolution
- Maintain a professional appearance and demeanor
- Uphold company policies and procedures

PREFERRED QUALIFICATIONS

Education: High school diploma or equivalent
Related Work Experience: No prior experience required
Supervisory Experience: Not mandatory
License or Certification: Not needed

Marriott International promotes diversity and inclusivity, striving to provide equal opportunities for all individuals. The St. Regis brand embodies timeless elegance and exceptional service across its global locations, promising unforgettable experiences to guests.

Discover a fulfilling career at St. Regis, where you can excel, find purpose, collaborate with a diverse team, and unleash your full potential.

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