Visitor Management Specialist

2 weeks ago


Bedford, Massachusetts, United States The MITRE Corporation Full time

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges-and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day-working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE-and make a difference with us.

Job Description

Department Summary

The Visitor Management Office is responsible for all incoming and outgoing visits requests, foreign national visitors, daily meeting and conference support, onboarding contingent workers, classified and unclassified contracts and processing badge and computer account requests as needed. This office has high visibility and requires extensive customer service.

Job Description

This candidate will join MITRE's Visitor Management team, supporting the high annual flow of visitors to MITRE for numerous meetings, conferences, and events. In additional to a generalist role supporting meetings and conferences across the board, you may also be asked to learn and fill in various roles within the visitor management portfolio to include outgoing visit requests, incoming visitor requests for tenants, contractors, subcontractors and foreign nationals. This candidate will use various online security automated systems to verify security clearances and ensure positive control is maintained for visitors.

Basic Qualifications
  • Must be capable of obtaining and maintaining a secret clearance
  • High school diploma or equivalent, plus 2-4 years of related experience or , or 2 years' experience and an Associates' degree, or equivalent combination of education and related work experience.
  • Verbal and written communication skills, and proficiency with Office suite, Adobe, and administrative tools. Ability to quickly acquire new skills with great attention to detail and procedural correctness.
  • Ability to meet deadlines and manage an extensive array of responsibilities with minimal supervision while also working well as a team player with other staff on shared responsibilities.
  • Strong administrative support experience.

Preferred Qualifications: Experience using databases such as SIMS, DISS, Workday is preferred.

This requisition requires the candidate to have a minimum of the following clearance(s):

None

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):

Secret

Work Location Type

Hybrid

MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of age; ancestry; color; family medical or genetic information; gender identity and expression; marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. For further information please visit the Equal Employment Opportunity Commission website EEO is the Law Poster ) and Pay Transparency ) .

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