Night Auditor
3 months ago
Inglewood, California, United States
Motel 6 LAX
Full time
This position requires the employee to work overnight
and have a schedule to work 2-3 days (11pm-7am
) shifts per week
-
NO EXPERIENCE:
-
ON THE JOB TRAINING AVAILABLE
Responsibilities
- Perform all checkin and checkout tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to guests' complaints in a timely and professional manner
- Maintain updated records of bookings and payments
- Use keen observation to protect property assets and guests
Skills
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role (preferred)
- Customer service attitude
- Excellent communication and organizational skills
- Report any maintenance issues on the motel's maintenance report system for day shift follow up
Benefits
- Employee discount
- Other
Requirements:
- Availability to work an
overnight flexible schedule
Weekends (a must)
Job Types:
Full-time, Part-time
Pay:
Up to $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
Work setting:
- Inperson
Application Question(s):
- Weekends a MUST
Experience:
- Hotel experience: 1 year (preferred)
Shift availability:
- Overnight Shift (required)
- Day Shift (preferred)
- Night Shift (preferred)
Work Location:
In person