Principal Program Mgr, DA Experience

1 week ago


Nashville, Tennessee, United States Amazon Full time
Join Amazon as a Principal Program Manager

At Amazon, our main focus is to provide exceptional service to our customers. As a part of the Delivery Service Partner (DSP) team, we strive to go above and beyond in ensuring that all orders are delivered efficiently and cost-effectively. If you're passionate about innovation and want to contribute to a top-notch delivery experience, then this is the place for you

About the Job:
  • Own the establishment of new processes and drive alignment across global partner teams
  • Define and deliver vital programs with significant cross-organizational impact
  • Solve complex problems and lead cross-functional projects effectively
  • Operate independently with strong business judgment and strategic decision-making
Your Responsibilities:
  • Support process improvements by suggesting performance metrics
  • Write business documents and report global metrics and insights
  • Communicate clearly with stakeholders on risks and mitigation strategies
  • Document progress against milestones and track risks and issues
  • Analyze and address business problems at their core
  • Identify key areas for service and business enhancement
Basic Qualifications:
  • 7+ years of cross-functional team collaboration experience
  • 7+ years of program or project management experience
  • 7+ years of senior leadership communication and analysis experience
  • 7+ years of working across different teams experience
  • Bachelor's degree
  • Experience in process implementation and standardization
  • Data-driven decision-making capabilities
  • Effective communication skills at all levels
Preferred Qualifications:
  • Experience delivering projects successfully within scope, time, and budget
  • Proficiency in data analysis tools such as Excel, Access, SQL

Amazon values diversity and inclusivity in the workplace. We are an equal opportunity employer dedicated to creating a fair and respectful environment for all. Join us in making a difference


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