Quality Assurance Representative

2 weeks ago


Compton, California, United States Speed Express Full time

Position Overview:

As a QA Representative for Exception Package Processing at SpeedX, you will play a vital role in maintaining the integrity and efficiency of our logistics operations.

Working closely with both our operations team and customer service department, you will be responsible for reviewing and resolving exception packages, ensuring timely resolution and customer satisfaction.

This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively with multiple stakeholders.

Key Responsibilities:

  • Review and assess exception packages identified through our logistics systems or reported by customers, identifying root causes, and determining appropriate actions for resolution.
  • Work closely with the operations team to investigate and resolve exceptions, such as missed deliveries, damaged packages, address discrepancies, and other issues impacting delivery service.
  • Communicate proactively with customer service regarding exception packages, providing timely updates, addressing concerns, and ensuring a positive customer experience throughout the resolution process.
  • Utilize Zendesk or similar customer service software to log and track exception packages, maintain detailed records, and provide documentation for reporting and analysis.
  • Collaborate with the customer service team to escalate complex or highpriority exception cases, ensuring timely resolution and customer satisfaction.
  • Identify trends and patterns in exception package data, providing insights and recommendations to improve operational processes, prevent future exceptions, and enhance overall service quality.
  • Assist in the development and implementation of quality assurance procedures and guidelines for exception package processing, ensuring consistency and adherence to company standards.
  • Stay informed about industry regulations, best practices, and emerging technologies related to exception package management and logistics operations.

Qualifications:

  • Minimum of 2 years of experience in logistics, customer service, or quality assurance roles, with a focus on exception package processing or similar operations.
  • Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively in a fastpaced environment.
  • Excellent communication and interpersonal skills, with the ability to collaborate crossfunctionally and interact professionally with customers and internal stakeholders.
  • Proficiency in using customer service software and tools, such as Zendesk, and the ability to learn and adapt to new technologies quickly.
  • Knowledge of logistics and supply chain management principles, including package routing, tracking, and delivery processes, is a plus.
  • Ability to work independently and make sound decisions under pressure, while adhering to company policies and procedures.
  • Commitment to upholding high standards of quality, accuracy, and customer satisfaction in exception package processing.

Pay:
$ $23.00 per hour

Schedule:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • Inperson

Experience:

  • Logistics: 2 years (preferred)
  • Quality assurance: 2 years (preferred)

Ability to Relocate:

  • Compton, CA 90220: Relocate before starting work (required)

Work Location:
In person

  • Compton, California, United States Foster Farms Full time

    Quality Control Specialist at Foster FarmsFoster Farms has a long history of serving families, dating back to 1939. Since the early days, Foster Farms has remained dedicated to offering consumers the finest-quality poultry products available. Our core values of excellence, honesty, quality, and service, coupled with our esteemed TEAM Members, are evident in...


  • Compton, California, United States Foster Farms Full time

    Job DescriptionJob DescriptionCompany DescriptionFoster Farms has been serving families since 1939. Since the founding days, Foster Farms has always been committed to providing consumers with the highest-quality, best-tasting poultry products available. Our commitment to excellence, honesty, quality, service, and our valued TEAM Members will shine through in...


  • Compton, California, United States Foster Farms Full time

    Job DescriptionPay Range from $20 to $23 per hourWorks under FSQA management guidance to ensure compliance with Foster Farms, FSIS/USDA, and customer requirements.Monitor the production process and perform routine Food Safety and Quality Assurance (FSQA) checks in accordance with the food safety and quality programs at the manufacturing site. Ensure the...


  • Compton, California, United States Foster Farms Full time

    Job DescriptionPay Range from $20 to $23 per hour2nd shiftWorks under FSQA management guidance to ensure compliance with Foster Farms, FSIS/USDA, and customer requirements.Monitor the production process and perform routine Food Safety and Quality Assurance (FSQA) checks in accordance with the food safety and quality programs at the manufacturing site. Ensure...


  • Compton, California, United States Industrial Tectonics Bearings Corp. Full time

    Responsibilities include, but no limited to:QE support of Prime Customers for first articles and corrective action;Reviewing contracts, specifications, purchase orders, and planning;Planning and implementing quality initiatives throughout the organization;Managing and tracking MRB and RMAs;Performing internal and external audits;Participating in RCCA...

  • Emt- Basic

    2 weeks ago


    Compton, California, United States AMR Full time

    More Information about this Job:EMT (Full Time)Compton, CAJOB SUMMARYThe Emergency Medical Technician (EMT) responds to emergent and non-emergent requests for medical assistance and delivers high quality patient care, treatment, and customer service in the most expedient, professional, safe, caring, and cost effective manner possible within the prescribed...


  • Compton, California, United States Marshalls Full time

    Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. To keep up with our ever-changing inventory, we stay nimble and adaptable. No day is the same, and that's just how we...

  • Distribution Center

    4 weeks ago


    Compton, California, United States TJX Companies Full time

    Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. To keep up with our ever-changing inventory, we stay nimble and adaptable. No day is the same, and that's just how we...


  • Compton, California, United States Compton College Full time

    Job Description:POSITION DESCRIPTION: Under general supervision of the Director of Student Development and Athletics, coordinates and oversees intercollegiate athletic programs while adhering to all rules, regulations, and policies regarding student-athlete eligibility, student-athlete orientation and student-athlete programs as established by the State of...

  • Material Handler

    2 weeks ago


    Compton, California, United States Element Materials Technology Full time

    Material HandlerJob LocationsUS-CA-Rancho DominguezID OverviewElement has an opportunity for a Material Handler position to perform incoming inspection, packaging, sorting, and verifying customer PO's match to generated work orders. The role will serve purpose to execute daily scheduled orders and be able to communicate directly with departments, Quality,...


  • Compton, California, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Pizza, Our Most Important Ingredient is Our People We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industryDomino's Pizza | Team Wow is growing and looking for qualified candidates to hire for Customer Service...


  • Compton, California, United States Element Materials Technology Full time

    OverviewElement has immediate openings for NDT Trainee Technicians to support our fast-growing Aerospace Non-Destructive Testing business. Learn to perform Computed Radiography on aerospace hardware. We will train and certify the right candidate for a career that offers unlimited growth.Salary: $21-$30/hr$1 shift diff when on 2 nd shiftResponsibilities...


  • Compton, California, United States Element Materials Technology Full time

    OverviewJoin us as a Radiographic NDT Technician II and see how your variety of routine and non-routine testing make a difference and how critical it is to helping us deliver on our purpose and achieve our goals.Element has immediate opening for a Radiographic NDT Technician, they will assist and facilitate the testing of specimens through the use of...

  • M & A Analyst

    2 weeks ago


    Compton, California, United States Vaco Full time

    Job DescriptionJob DescriptionM&A Analyst – Merger & Acquisitions Analyst – Investment Banking Analyst – Valuation Analyst – Valuation Model – Advanced Excel – VBA – Three Statement Financial Model – Private Equity – HealthcareAre you an Analyst who works in valuation or investment banking? Do you (or have you had) have clients in the...

  • Service Manager

    2 weeks ago


    Compton, California, United States The Goodyear Tire & Rubber Company Full time

    Service Manager - Compton, CADate: May 22, 2024Location:Compton, CA, US, 90221Company: GoodyearJob Req ID:JRGoodyear. More Driven.IMMEDIATELY HIRING - APPLY TODAYThe starting pay for this position is $26 /hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location.Selected candidates may...

  • Case Manager

    2 weeks ago


    Compton, California, United States Special Service for Groups, Inc- HOPICS Full time

    sPECIAL sERVICE FOR gROUPS, INC. JOB Description Title: Case Manager Division: HOPICS FLSA: Non-Exempt, Full time Supervisor: Program Manager Pay Range or Rate: $23.00-$25.00 per hour Revised: 01/25/2024 Summary The Case Manager, under the direction of the Lemon House Program Manager, is responsible for delivering comprehensive case management and program...

  • Case Manager

    2 weeks ago


    Compton, California, United States Los Angeles Conservation Corps Full time

    Job DetailsLevelExperiencedJob LocationCompton Site Compton, CAPosition TypeFull TimeEducation Level4 Year DegreeSalary Range$ $26.64 HourlyJob ShiftDayDescriptionOrganization SummaryThe LA Conservation Corps (the Corps) is a private, non-profit organization that has been helping at-risk young people develop themselves since 1986. To date, more than 20,000...


  • Compton, United States Speed Express Full time

    **Position Overview**: As a QA Representative for Exception Package Processing at SpeedX, you will play a vital role in maintaining the integrity and efficiency of our logistics operations. Working closely with both our operations team and customer service department, you will be responsible for reviewing and resolving exception packages, ensuring timely...


  • Compton, United States Foster Farms, Inc. Full time

    Pay Range from $20 to $23 per hour 2nd shift Works under FSQA management guidance to ensure compliance with Foster Farms, FSIS/ USDA, and customer requirements. Monitor the production process and perform routine Food Safety and Quality Assurance (FS Quality Assurance, Assurance, 2nd Shift, Monitoring, Manufacturing


  • Compton, United States UMA Home Decor Full time

    **Product Quality Assurance and Compliance Manager** **About UMA** UMA is a leading home décor and accent furniture company with over 10,000 stylish and innovative high-quality home accessories. Products include home décor, sculpture, wall décor, accent furniture, lighting, candle holders and garden/outdoor. We wholesale to a wide variety of global...


  • Compton, United States Pervan Industries Full time

    Essential Job Duties: (which include, but not limited to): Inspection of received material, in-process components and finished products utilizing various precision measuring tools, test equipment and visual inspection, to applicable drawings and specifications. Inspection of products and material then generating inspection records in accordance with AS9102...


  • Compton, United States Foster Farms Full time

    **Company Description** Foster Farms has been serving families since 1939. Since the founding days, Foster Farms has always been committed to providing consumers with the highest-quality, best-tasting poultry products available. Our commitment to excellence, honesty, quality, service, and our valued TEAM Members will shine through in everything we...


  • Compton, United States Foster Farms Full time

    Foster Farms has been serving families since 1939. Since the founding days, Foster Farms has always been committed to providing consumers with the highest-quality, best-tasting poultry products available. Our commitment to excellence, honesty, quality, service, and our valued TEAM Members will shine through in everything we do. Foster Farms is always...


  • Compton, United States Foster Farms Full time

    Job Description Pay Range from $20 to $23 per hour Works under FSQA management guidance to ensure compliance with Foster Farms, FSIS/USDA, and customer requirements. Monitor the production process and perform routine Food Safety and Quality Assurance (FSQA) checks in accordance with the food safety and quality programs at the manufacturing site. Ensure the...


  • Compton, United States Foster Farms Full time

    Job DescriptionJob DescriptionCompany DescriptionFoster Farms has been serving families since 1939. Since the founding days, Foster Farms has always been committed to providing consumers with the highest-quality, best-tasting poultry products available. Our commitment to excellence, honesty, quality, service, and our valued TEAM Members will shine through in...


  • Compton, United States Foster Farms Full time

    Company Description Foster Farms has been serving families since 1939. Since the founding days, Foster Farms has always been committed to providing consumers with the highest-quality, best-tasting poultry products available. Our commitment to excellence, honesty, quality, service, and our valued TEAM Members will shine through in everything we do. Foster...


  • Compton, United States Foster Farms Full time

    Job DescriptionJob DescriptionCompany DescriptionFoster Farms has been serving families since 1939. Since the founding days, Foster Farms has always been committed to providing consumers with the highest-quality, best-tasting poultry products available. Our commitment to excellence, honesty, quality, service, and our valued TEAM Members will shine through in...


  • Compton, United States Diamond Mattress Full time

    **Job Title: Quality Control Specialist** **Responsibilities**: - Conduct thorough inspections of incoming materials, components, and finished products to ensure compliance with quality standards and specifications. - Develop and implement quality control processes and procedures to identify defects and deviations from quality standards. - Collaborate with...


  • Compton, United States Volunteers of America Los Angeles Full time

    About Us: **VOALA** **_Helping Our Most Vulnerable Change Their Life Stories_** **PAY RATE**: $25.66-$27.01 PER HOUR **JOB SUMMARY AND PURPOSE** The Data Quality Specialist Lead will coordinate, monitor, and mentor Data Quality Specialists, and train all program staff on HMIS data entry and report generation (including Housing Specialists and Case...


  • Compton, United States Diamond Mattress Full time

    Job Title: Quality Control Specialist Job Summary: We are seeking a highly detail-oriented and experienced Quality Control Specialist to join our team. The successful candidate will be responsible for ensuring that our products or services meet established quality standards before reaching our customers. The Quality Control Specialist will work closely...


  • Compton, United States Accelerated Global Solutions Inc Full time

    **Position Overview**: **Please note this is an onsite warehouse role and is not related to software or technical roles** As a Warehouse Quality Control Coordinator for Exception Package Processing at SpeedX, you will play a vital role in maintaining the integrity and efficiency of our logistics operations. Working closely with both our operations team and...


  • Compton, United States Diamond Mattress Full time

    Job Title: Quality Control SpecialistJob Summary:We are seeking a highly detail-oriented and experienced Quality Control Specialist to join our team. The successful candidate will be responsible for ensuring that our products or services meet established quality standards before reaching our customers. The Quality Control Specialist will work closely with...


  • Compton, United States Diamond Mattress Full time

    Job Title: Quality Control SpecialistJob Summary:We are seeking a highly detail-oriented and experienced Quality Control Specialist to join our team. The successful candidate will be responsible for ensuring that our products or services meet established quality standards before reaching our customers. The Quality Control Specialist will work closely with...

  • Quality Engineer

    1 week ago


    Compton, United States Element Materials Technology Full time

    Overview: Element has immediate openings for a Quality Engineer to support our fast-growing Aerospace Non-Destructive Testing business. This opportunity alowws for carree growth space hardware. We provide a career that offers unlimited growth for dedicated person. Element Rancho is a world renown Aerospace Testing Company with clients such as Boeing, SpaceX...

  • Quality Control

    4 weeks ago


    Compton, United States Laclede Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionLaclede Inc. is a leading contract manufacturer of private label and custom formulations, based in Southern California. For more than 25 years, Laclede has produced products for clients ranging from Fortune 500 CPG corporations and up-and-coming entrepreneurs to the leading retailers all over the globe....

  • Quality Inspector

    4 weeks ago


    Compton, United States Precision Castparts Corp. Full time

    United States of America **State / County** - California **City** - Compton **Division** - Aerostructures **Company** - Alloy Processing **Function** - Quality **Workplace Type** - On-Site **Position type** - Full Time **Opportunity ID** 13556 **Company Profile** PCC is relentless in its dedication to being a high-quality, low-cost and on-time...


  • Compton, United States RBC Bearings Incorporated Full time

    Description **Responsibilities include, but no limited to**: - QE support of Prime Customers for first articles and corrective action; - Reviewing contracts, specifications, purchase orders, and planning; - Planning and implementing quality initiatives throughout the organization; - Managing & tracking MRB & RMA’s; - Performing internal & external...