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Senior Manager I, Quality Assurance
2 weeks ago
At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably.
Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.
Overview:
Manages quality team to ensure TDW products/services meet company, customer and agency standards, regulations, and requirements
Accountabilities:
Global Quality (25%)
Provide Quality leadership, technical expertise, and coaching to leadership and Quality teams to evaluate, identify, and reduce the risk of loss through the application of Quality principles, knowledge and experience;Strategic member of the Quality Leadership Team responsible for developing and implementing a global strategy and multiyear road map around Quality and Governance;Supports the development and implementation of the Global Quality Management System, along with the tooling / systems necessary to automate the collection, analysis and reporting of quality data;Quality Management System (25%)Manages the local Quality Management System to ensure TDW products meet applicable regulatory and industry standards;Coordinates the activities of all departments involved in reaching and maintaining ISO9001 certification (or other certifications as required);Monitors the program to ensure all policies, procedures & processes are in place and performed as specified;Manages the quality process activities in order to constantly improve its efficiency and effectiveness;Coordinates internal quality audits and aids leadership team in preparedness for 3rd party reviews.
Quality Control (25%)Develops, implements and monitors Quality Control procedures to ensure TDW products meet applicable codes and customer's requirements;Drives inspection team to audit and ensure the conformity of all incoming and internal manufactured goods;Monitors compliance to the Quality Control Standards (acceptance and rejection criteria) to ensure that all inspectors are using the standards;Oversees destructive & non-destructive tests plans;Oversees the required calibration of the quality equipment is performed in line with the standards;Serves as Quality Leadership representative in pre-production meetings to determine inspection criteria and quality plans.
Customer Satisfaction (15%)Supports Project Team(s) with customer facing root cause analysis and corrective action plans;Leads resources to ensure that inspections are prepared and organized according to the QA plans;Serve as Quality Representative on special orders;Team Management (15%)Selects, evaluates, motivates and develops employees to ensure a qualified workforce necessary to meet company objectives, while complying with local employment guidelines,Sets personal objectives, provides fair and constructive feedback, assesses accurately employee performance, training needs, areas for improvement and possibility of future growth within the organization, and ensures training & development needs are addressedEducation and Experience:Bachelor of Science (4-year) degree from a regionally accredited college or university in Engineering discipline or other technical discipline (US) or Engineering master degree (Europe/India) or equivalent industry experience;Minimum seven (7) years of total QA and QC manufacturing and services experience as a Quality professional within country of reference; experience in the oil and gas industry and in ISO 9001 / TD 16949 / AS 9100 Quality System and API certification.
Masters of Science, preferred.Minimum of four (4) years of supervisory/management experience.
Professional certification preferred:
ASQ CQE (Certified Quality Engineering) certification (US) and/or Six-Sigma Green Belt or Six-Sigma Black Belt training / certification.
Proficient in written and spoken English to allow for effective interaction with global personnel.
Ability to travel up to 25%Strong grasp and understanding of Quality methods and tools (including, but not limited to:
Six-Sigma, Lean. APQP, FMEA, supplier control, statistics, DOE, auditing, correction/preventive action, continuous improvement);Ability to influence, inspire and motivate.
Proficient in strategic goal development and deployment;Demonstrated expertise in statistical analysis programs
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