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Payments Project Manager

3 months ago

Cupertino, California, United States WalkWater Technologies Full time

REQ ID –

ROLE – Payments Project Manager

LOCATION – Cupertino, CA

MAIN SKILLS – Need extensive experience in credit card, digital wallets and other alternative payment types, Knowledge of risk and compliance controls, Project Management skills.

We seek an experienced Business Operations Project Manager to support payment operations for Apple's services platform including App Store, Apple Music, iCloud, TV, Movies, etc. Payment methods we oversee include: Apple Pay, credit/debit cards, digital wallets, direct online banking, gift card and store credit, etc. This is a fast growing environment in support of a broad range of products, partners and geographies. In this role, you will be responsible for areas including, but not limited to:

  • Providing day to day operational support including:
  • Communications to both internal cross-functional teams and external partners
  • Tracking test and production issues and collaborating with internal engineering teams as well as external partners toanalyze, triage and resolve the issue
  • Managing end-to-end testing execution for payments projects and providing regular progress status reporting to business leadership
  • Supporting other operational PMs on the team with program management and project documentation◦ Monitoring partner performance in the production environment and providing alerting & status reporting to business teams
  • You must also have high level understanding ad experience with common transactional, finance and reporting flows & systems, and a proven ability to influence and collaborate across all levels of a complex organization.

Key Qualifications:

  • Comprehension of how credit card, digital wallets and other alternative payment types function and the nuances of each
  • Knowledge of risk and compliance controls used in the payments industry
  • Self-motivated and dedicated, with demonstrated analytical, creative and critical thinking capabilities
  • Strong communication and presentation skills, written and verbal, to all levels of an organization
  • Strong collaborative skills
  • Ability to work with ambiguity and flexibility to adapt to evolving business requirements
  • Strong and exacting attention to details
  • Experience with operations support and/or project management