Sr. Business Process Analyst

7 days ago


Seattle, Washington, United States Epiq Class Action & Claims Solutions Full time

Welcome to our team at a company where everyone is passionate about their work



Position Overview:


Join us as a Senior Business Process Analyst, where you'll dive into analyzing, improving, and optimizing various business processes within ECAR. Your main focus will involve transitioning processes from our current tool to a newly developed one, alongside creating comprehensive training materials for the organization.

Collaborating with different teams and departments, you'll play a vital role in helping the organization achieve its program objectives.


Key Responsibilities:


  • Process Analysis: Examine and map current business processes across departments, identifying areas for enhancement and efficiency.

  • Data Collection: Collect and analyze relevant data and performance metrics using various tools and methodologies.
  • Performance Evaluation: Assess process efficiency and effectiveness using performance indicators and industry benchmarks.
  • Process Design: Develop streamlined and standardized processes incorporating best practices.
  • Cross-functional Collaboration: Engage with departments and stakeholders to understand their requirements and improve overall processes.
  • Process Implementation: Support in implementing process changes by providing detailed action plans and training.
  • Process Documentation: Maintain accurate process documentation, including flowcharts and SOPs.
  • Technology Integration: Identify opportunities for automation to improve process efficiency.

Qualifications and Skills:


  • Bachelor's degree in Business Administration, Management, Industrial Engineering, or related field.
  • Strong analytical skills and the ability to enhance processes effectively.
  • Excellent communication skills to collaborate with stakeholders.
  • Understanding of project management principles.


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