Supervisory Medical Support Assistant

7 days ago

Phoenix, Arizona, United States US Veterans Health Administration Full time

Duties:

The salary range listed on this announcement only reflects the General Schedule incorporating Rest of U.S. basic pay. Upon selection, the salary will be adjusted to include the locality adjustment for the specific location.

Major duties include, but are not limited to:

  • Supervisory MSA provides technical and administrative supervision to a unit of Lead MSAs and Advanced MSAs.
  • Responsible for setting team goals and technically directing the work of subordinates and ensuring that agencies policies and procedures are followed.
  • Responsible for extracting and analyzing data in order to provide reports in support of performance measures to senior management.
  • Supervisor MSA is responsible monitoring data repositories and ensures completion of a timely review of various reports such as, but not limited to, active/pending consults, Electronic Wait List, Recall list, greater than 90, and Return to Clinic orders for accuracy and disposition.
  • The Supervisor MSA is a foundational role within the VHA Patient Aligned Care Team (PACT) initiative and all interdisciplinary clinics that support the initiative to include Compensation and Pension (C&P), Specialty, and Call Center.
  • Ensure that MSAs are fully trained in CPRS documentation and orients medical staff to basic administrative policies and procedures dealing with outpatient scheduling and other administrative topics

Work Schedule:

Monday to Friday, 8:00am to 4:30pm, 8:30am - 5:00pm 9:00am to 5:30pm; may be required to work weekends/holidays
(Subject to change based upon the needs of the agency).



Telework:
Not Available

Virtual:
This is not a virtual position.

Relocation/Recruitment Incentives:
Not Authorized

Permanent Change of Station (PCS):Not Authorized

Financial Disclosure Report**:
Not required

Requirements:

Conditions of Employment:

  • Selective Service Registration is required for males born after 12/31/195
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Must pass preemployment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP)
  • See "Additional Information" below for details.

Qualifications:

Resume Requirement:

Your resume
must be detailed **include the following information: Job title, description of duties, beginning and ending date (month/year) of employment; and average hours worked per week.

-
Basic Requirements:

-
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
-
Experience and Education. (1) Experience. Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position;

  • OR,(2)
    Education. One year above high school;
  • OR,(3)
    Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
-
Certification. None required.
-
Grandfathering Provision. All MSAs employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series, and grade held, [which] are [a] part of the basic requirements of the occupation.

For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:
(1) Such employees may be reassigned, promoted, or [changed to a lower grade] within the occupation.


May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

-
Grade Determinations:

-
GS-08 Supervisory Medical Support Assistant Experience. One year of experience equivalent to the [GS-7] grade level leading or supervising MSAs or equivalent administrative patient support staff in a non
  • VA medical inpatient, outpatient, or interdisciplinary setting.
    Assignment. Supervisory MSAs at this level plan and direct programs at medical centers and/or satellite outpatient clinics. They have full responsibility for supervising at least one subordinate MSA team leader, supervisor, or equivalent administrative patient support staff in a non
  • VA medical inpatient, out

  • Supervisory Nurse

    3 weeks ago

    Phoenix, Arizona, United States Department Of Health And Human Services Full time

    Summary This position serves as the Director of Infection Prevention and Control (IPC) at the Phoenix Service Unit. The incumbent serves in a supervisory/management capacity overseeing the IPC Program including surveillance to analyze the organization's system of providing care, treatment, and services. This position is located in Phoenix, Arizona....

  • Supervisory Nurse

    2 months ago

    Phoenix, Arizona, United States Department Of Health And Human Services Full time

    Summary This position serves as the Director of Infection Prevention and Control (IPC) at the Phoenix Service Unit. The incumbent serves in a supervisory/management capacity overseeing the IPC Program including surveillance to analyze the organization's system of providing care, treatment, and services. This position is located in Phoenix, Arizona....

  • Advanced Medical Support Assistant

    2 months ago

    Phoenix, Arizona, United States Department Of Veterans Affairs Full time

    Summary Phoenix Veterans Affairs Medical Center is currently recruiting many Advanced Medical Support Assistants for The Main Hospital throughout the Health Administration Service/Business Operations Service Lines and serves as administrative support.This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until July 3, 2024. Qualified applicants will...

  • Advanced Medical Support Assistant

    3 weeks ago

    Phoenix, Arizona, United States Department Of Veterans Affairs Full time

    Summary Phoenix Veterans Affairs Medical Center is currently recruiting many Advanced Medical Support Assistants for The Main Hospital throughout the Health Administration Service/Business Operations Service Lines and serves as administrative support.This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until July 3, 2024. Qualified applicants will...

  • Lead Medical Support Assistant

    3 weeks ago

    Phoenix, Arizona, United States Veterans Health Administration Full time

    The salary range listed on this announcement only reflects the General Schedule incorporating Rest of U.S. basic pay. Upon selection, the salary will be adjusted to include the locality adjustment for the specific location.Positions are located within the health administration service. Lead MSAs interact with both internal and external customers providing...

  • Lead Medical Support Assistant

    1 month ago

    Phoenix, Arizona, United States Veterans Health Administration Full time

    The salary range listed on this announcement only reflects the General Schedule incorporating Rest of U.S. basic pay. Upon selection, the salary will be adjusted to include the locality adjustment for the specific location.Positions are located within the health administration service. Lead MSAs interact with both internal and external customers providing...

  • Medical Assistant

    7 days ago

    Phoenix, Arizona, United States St Joseph Hospital & Medical Center Full time

    Overview Hello humankindness**St. Joseph's Hospital and Medical Center is a 571 bed non-profit facility providing quality health care to patients and communities in and around Phoenix, Arizona. We are part of CommonSpirit Health which operates 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S....

  • Supervisory Interdisciplinary Engineer

    7 days ago

    Phoenix, Arizona, United States Western Area Power Administration Full time

    Summary This position is part of the WAPA-DSWDesert Southwest, Department of Energy. As a Supervisory Interdisciplinary Engineer, you will be responsible for formulating, executing, and managing engineering for and in support of maintenance, replacement, and upgrading of transmission lines, substations, communications, and contract administration. This is...

  • Trauma Support Specialist

    7 days ago

    Phoenix, Arizona, United States Child & Family Support Services Full time

    Come join us for a rewarding career working with young people by helping them overcome their individual challenges and recognizing their full potential. The Direct Support Specialist is the perfect position for a determined paraprofessional, caregiver, social worker or behavioral health professional looking for an exciting opportunity to make a positive...

  • Medical Assistant

    7 days ago

    Phoenix, Arizona, United States OrthoArizona Full time

    Medical AssistantAbout OrthoArizona: Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician-owned orthopedic and musculoskeletal care group in Arizona. Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine...

  • lead medical support assistant

    3 weeks ago

    Phoenix, Arizona, United States Veterans Health Administration Full time

    The salary range listed on this announcement only reflects the General Schedule incorporating Rest of U.S. basic pay. Upon selection, the salary will be adjusted to include the locality adjustment for the specific location.Positions are located within the health administration service. Lead MSAs interact with both internal and external customers providing...

  • Medical Assistant

    7 days ago

    Phoenix, Arizona, United States VillageMD Full time

    Join Village Medical as a Medical Assistant in Phoenix, AZ.Practice Location: 345 E Virginia Ave, Phoenix, AZ, 85004Join the frontlines of today's healthcare transformation.Why Village Medical?At Village Medical, we're looking for a Clinical Support Staff - Medical Assistant to help us transform the way primary care is delivered and how patients are served....

  • Medical Support Services

    7 days ago

    Phoenix, Arizona, United States Banner Health Full time

    ORTHOPEDIC TRAUMA LEVEL 1TRAUMA:ESTABLISHED & GROWING MEDICAL GROUP IN THE HEART OF THE PHOENIX NW VALLEY APPLY TODAY FOR IMMEDIATE CONSIDERATION JOIN BANNER MEDICAL GROUP (BMG) AS WE EXPAND OUR MARKET SHARES IN GLENDALE, AZ Based out of Banner Thunderbird Medical Center (BTMC) Fellowship Training required Established & expanding patient base supported by...

  • Surgery Procedure Coordinator Medical Assistant

    1 week ago

    Phoenix, Arizona, United States St Joseph Hospital & Medical Center Full time

    Overview Hello humankindness Located conveniently in the heart of Phoenix ArizonaSt. Josephs Hospital and Medical Center is a 571-bed not-for-profit hospital that provides a wide range of health social and support services. Founded in 1895 by the Sisters of Mercy St. Josephs was the first hospital in the Phoenix area. More than 125 years later St. Josephs...

  • Medical Assistant

    3 weeks ago

    Phoenix, Arizona, United States The Cigna Group Full time

    ** These positions are potentially eligible for up to a $2000 sign on bonus** The Cigna Group and its affiliates as well as current contracted employees are excluded from this bonus.Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for Medical Assistants...

  • Medical Assistant

    1 month ago

    Phoenix, Arizona, United States The Cigna Group Full time

    ** These positions are potentially eligible for up to a $2000 sign on bonus** The Cigna Group and its affiliates as well as current contracted employees are excluded from this bonus.Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for Medical Assistants...

  • Medical Assistant

    1 week ago

    Phoenix, Arizona, United States The Cigna Group Full time

    ** These positions are potentially eligible for up to a $2000 sign on bonus** The Cigna Group and its affiliates as well as current contracted employees are excluded from this bonus.Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for Medical Assistants...

  • Medical Assistant-Cardiology

    7 days ago

    Phoenix, Arizona, United States Imsaz Full time

    Headquartered in Phoenix, Integrated Medical Services is a team of 500 employees and a physician-led organization united through its providers' commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us...

  • Medical Imaging Assistant

    7 days ago

    Phoenix, Arizona, United States Banner Health Full time

    Primary City/State:Phoenix, ArizonaDepartment Name:Radiology-Support-HospWork Shift:DayJob Category:Clinical CareAn important piece to delivering exceptional patient care falls on medical imaging, the team that helps with detection and diagnosis and treatment of illness and abnormalities. Our Medical Imaging Assistants are a major component of our success to...

  • Medical Assistant

    1 week ago

    Phoenix, Arizona, United States Phoenix Children's Hospital Full time

    Position Details Department: PCMG-MAIN | Hematology and Oncology Category: Medical Assistants Location: Phoenix Employee Type: Regular Posting #: 839555 Posted On: 5/28/2024 Position Summary This role works under the direction of a licensed health care professional and performs various clinical and administrative tasks for the assigned area. The Medical...