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Patient Concierge

3 months ago

Humble, Texas, United States MINT dentistry Full time

Overview:

YOU

MINT
We look different because we are different. Our mission is to make people enjoy coming to the dentist. We are obsessed with patient satisfaction and our thousands of 5-star ratings prove that. MINT dentistry is seeking a highly skilled and outgoing Receptionist / Treatment Coordinator to join our growing team.

The Receptionist / Treatment Coordinator will be the first impression for our patients and play a vital role within our dedicated team.


Responsibilities:

  • Maintain a full schedule of patients daily
  • Administrative duties including checking patients in and out and coordinating payments
  • Coordinate financial agreements for the patient's portion of dental treatment costs
  • Assists with uniforms, and ad hoc reporting, as directed
  • Tracks all required clinical licenses and certifications to ensure compliance
  • Prepares and maintains newemployee files and documents
  • Assists with incident reporting and ensures proper documentation and adherence to protocol
  • Support clinical staff as needed

Qualifications:

  • Highschool diploma or equivalent
  • Experience in customer facing role in office setting
  • Ability to multitask and work well under deadlines
  • Bilingual (Spanish) highly preferred but not required
  • 1 year or more customer service experience

What makes you stand out?

  • Dental office experience
  • 1 year or more sales experience preferred
  • Ability to connect with people and a passion to help others