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Host
7 days ago
Job Description:
Host/Host
Duties:
- Greet and welcome guests with a friendly and professional demeanor
- Escort guests to their assigned tables and provide menus
- Assist guests with any inquiries or special requests
- Manage the waitlist and seating arrangements to ensure efficient table turnover
- Answer phone calls and take reservations with excellent phone etiquette
- Operate the Point of Sale (POS) system to process guest orders and payments
- Collaborate with the kitchen and serving staff to ensure smooth service flow
- Maintain cleanliness and organization of the host/host station and waiting area
- Provide exceptional guest relations by delivering prompt, attentive, and personalized service
Qualifications:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Excellent communication skills with the ability to interact effectively with guests and team members
- Strong organizational skills to manage the waitlist and seating arrangements efficiently
- Familiarity with Aloha POS or similar restaurant management software is a plus
- Ability to multitask and work in a fastpaced environment while maintaining attention to detail
- Positive attitude, professional appearance, and a passion for delivering outstanding guest services
To apply, please submit your resume highlighting your relevant experience in guest services.
Job Types:
Full-time, Part-time
Pay:
$ $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Austin, TX preferred)
Work Location:
In person
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