Central Paving Service Coordinator
1 week ago
Join our team at Cleveland Brothers We are the largest Cat dealer in Pennsylvania, northern West Virginia, and western Maryland, and we're currently looking for a Service Coordinator.
This role involves collaborating closely with the Service Supervisor to oversee the service department, specifically focusing on work order flow for the Central Paving sector.
Reporting to supervisor(s), this position plays a key role in providing essential support services to employees, managers, and customers. The job requires efficient management of documentation and supplies from various sources, encompassing the following responsibilities:
SUMMARY OF DUTIES: Responsibilities of the role may include but are not limited to:
- Assisting customers in person or over the phone regarding parts, equipment, repairs, and scheduling
- Recording personnel time and generating necessary paperwork
- Ordering repair parts using computer systems
- Accepting payments for services
- Keeping detailed logs of repairs, customer interactions, and parts needed
- Handling warranty claims and managing parts against work orders
- Scheduling repair work efficiently
- Operating office equipment proficiently
- Organizing and prioritizing work effectively
- Communicating clearly and professionally with customers and colleagues
BACKGROUND TRAINING AND EXPERIENCE: Candidates with clerical experience are preferred. Proficiency in typing and phone etiquette is necessary, along with a basic understanding of Microsoft Office.
Why Choose Cleveland Brothers:
- Competitive Compensation
- Comprehensive Benefits Package: Day 1 benefits include medical, dental, vision, life insurance, 401(k) match, and more
- Opportunities for Advancement: Grow your career with us and explore various roles and divisions within our organization
- Job Stability: Join a company that has been thriving for 75 years, offering long-term job security in an essential industry
About Us: Established in 1948, Cleveland Brothers Equipment Co., Inc., serves as the exclusive Cat dealer for western and central Pennsylvania, northern West Virginia, and western Maryland. We specialize in providing new, used, and rental equipment, along with parts and service for various industries.
Our wide range of products includes construction machinery, industrial engines, generators, air compressors, oil and gas machinery, as well as comprehensive truck services. With 29 locations, we ensure our customers have access to top-notch equipment and parts supported by expert technicians. Learn more at ClevelandBrothers.
We are an equal opportunity employer committed to diversity and inclusion. All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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