Good Company Armadillo Palace Manager

1 week ago

Houston, Texas, United States Goode Company Restaurants Full time

WHO YOU ARE:
Friendly. Creative. Eagle-eyed. Hungry. You make things happen, and you make em count.

Youre not afraid to get your hands dirty, but your standards are spotless, because where and how you work reflects who you are and what you believe in.

You get the big picture, realizing its always rooted in serving up an authentic Texas experience, one plate at a time.


Goode Companys mission is to deliver the highest quality dining experience while maintaining operational excellence and constantly seeking to grow our customer base.

Our Managers are ambassadors for Goode Company Restaurants, both in the location and in the community, where our managers are seen as professionals, and as leaders.

As a true Goode Company ambassador, the management staff must share and represent the same integrity, ideals, and philosophies that our business has been built on since 1977.


By being committed to our brand promise of serving up authentic Texas one plate at a time, our Managers have an appreciation for quality of food and what it takes to create this consistently, with each plate we serve.

Goode Company values its customers and their loyalty to our brand, therefore it is the Managers mission to continually develop and build relationships with our customers and encourage the staff to do the same.

Goode Company is committed to providing an atmosphere that is clean, safe, comfortable, and appeals to the customers senses (sight, smell, sound and taste) in a unique manner, keeping them returning time after time.


Job Responsibilities:
Ensure proper guest service to all guests through constant evaluation of restaurant service performance.
BEO Meeting
Post event recap
Investigate and resolve customer complaints regarding food quality, service and accommodations.
Complete, hands-on training and knowledge of each position within the restaurant.
Monitor wait times in the serving line.
Provide excellent quality and presentation of all food to all guests.

Train employees in food preparation procedures and company standards, while monitoring food preparation methods, portion sizes, garnishing, and presentation to ensure food is prepared and served in an acceptable manner.

Schedule, receive, and verify food and beverage deliveries for proper quality and quantity.
Ensure product safety by training all employees on food preparation, sanitation, and safety procedures.
Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance.
Inspect supplies, equipment, work areas and property to ensure efficient service and conformance to standards.
Understand safety and security practices to ensure safety to employee and patrons.
Responsible for working with other managers to meet the financial and operational targets while maintaining high operating standards.
Maximize revenue potential through up selling and ensure accuracy of all program or event details.
Identifies the clients requirements and expectations for each event and coordinates accordingly with the Sales Department.

Responsible for personnel actions such as hiring, training, disciplining, and terminating as necessary in accordance with Goode Company policies and applicable laws.

Teach and train staff about the core values and culture of Goode Company.
Effectively manage schedules to ensure the restaurant is staffed accordingly and per company policy.
Accountable for food standards, systems, cleanliness, organization, employee engagement and the guest experience
Monitor employee appearance and uniform throughout shift.
Communicate effectively with other managers and staff members.
Build employee morale and rapport by leading by example, team work, and hands-on management approach (training, coaching, motivating, and follow-up)
Conduct shift meetings as necessary.
Display a sense of ownership. Make decisions as if the restaurant were your own.
Be resourceful in handling assignments and solving problems.

Qualifications

2 or more years of previous full-service Restaurant Management Experience required

Knowledge of all Kitchen (expo, mesquite, prep, line quality identifiers and standards), and Dining Room systems and operations (To Go, Host, Bar, and service standards); must demonstrate the ability to run effective shifts in all aspects of the restaurant.

Strong financial acumen and P&L accountability experience, required.
Computer literacy to include MS Word, Excel, Outlook, MSTeams
Strong interpersonal and team player skills
Ability to work long and irregular hours, weekends, and evenings
Basic knowledge of audio-visual equipment
Spanish speaking a plus, not required
Excellent communication skills, verbal and written
Excellent computer skills and Microsoft Office experience
Events experience highly preferred

WHERE WE MEET:
You take joy in what you do, and we take pride in finding folks like you.

Because when youre in it for the long haul, no shortcuts worth taking especially when it comes to our preparation, our ingredients, and most importantly, our people.

Interested? Us too. Lets chat.

Oh yeah, don't forget the 'extras' we have those too. We offer great benefits We are looking forward to hearing from you

Benefits

Weekly Payroll
Flexible Work Schedules
401(k) with Company Match
Company Subsidized Health Insurance after 60 days
Also eligible for Dental / Vision / Supplemental Life
Paid Vacation and Sick Time
Food Vouchers and much more

Goode Co.

is an Equal Opportunity Employer that does not discriminate against an employee or applicant based upon race, color, religion, gender, national origin, disability, or veterans status or any other protected factor under federal, state or local law.

This job description is intended as a summary of the primary responsibilities of and qualifications for this position.

The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.

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