Patient Registration Spec
3 weeks ago
Overview:
Patient Registration Specialist, Admitting & Registration
Full Time, 80 hours per pay period, Varied Shifts
Claiborne Medical Center, a member of Knoxville-based Covenant Health, offers a full range of medical services including emergency care, general and orthopedic surgery, rehabilitation, and diagnostic services.
Our radiology services are certified by the American College of Radiology in Computerized Tomography (CT), Mammography, Magnetic Resonance Imaging (MRI), Nuclear Medicine, and Ultrasound.
Claiborne also provides skilled and long-term care through Claiborne Health and Rehabilitation Center. Our team of physicians and staff is dedicated to putting our patients first, every day. For more information, visit (url removed).Position Summary:
Coordinates the centralized scheduling of all out patient diagnostic and surgical procedures. Accurate collection and data entry of the required financial and demographic information for all patients registered to our facility. Ensuring verification of benefits and pre-certification requirements are met prior to scheduled appointment/admission. Follow up as necessary on all urgent or unscheduled registrations for consistency in the process. Establishes controls so unscheduled patients understand and receive accurate information on their patient liability.
Recruiter:
Sandra Simmons || || (phone number removed)
Responsibilities:
Collects co-payments/deposits based on verification information obtained, generates receipts to the payer, and delivers all cash transactions to the cashier for proper posting to the patient account.
Recommends to the Coordinator updates to existing police and procedures that support our values and are intended to increase efficiency and promote data integrity.
Notifies the Financial Counselor immediately upon scheduling or registering any potential self pay, worker's compensation patient, or any non-covered procedures.
Makes patient type changes based on information given from Medical Records Staff and/or Care Coordinators, ensuring documentation is present in the medical record to support the change.
Schedules operative and diagnostic procedures utilizing the scheduling system. Documents each scheduled procedure/event with detailed information. Notifies departments of any special resources required for procedure/event.
Verifies insurance benefits and obtains pre-certification from various third-party payers. Has extensive knowledge of insurance plan requirements.
Provides necessary documentation to DHS and Med Assist staff for patients potentially in need of financial assistance or TennCare enrollment.
Efficiently gathers all demographic, medical and financial information for scheduling, registration, and verification of patient accounts utilizing the computer system to record data.
Participates with clinical and care management areas to address opportunities to improve overall collections and cash flow.
Analyzes claims denial data for opportunities to achieve improved collections, enhance relations with insurance companies and physician practices, and improve workflow process.
Professionally deals with patients, physicians, visitors, and other hospital staff members.
Demonstrates ability to keep abreast of regulatory and insurance requirements ensuring that changes are incorporated in daily job functions.
Assures the registration process is handled in a professional manner, maintaining registration accuracy rate of 95 to 100 percent.
Explains a variety of necessary information to the patient/family member, such as: consent for treatment, advance directives, medical/financial release, deposit requirements, billing and payment polices and advanced beneficiary notices.
Directs, escorts, and/or provides wheelchair assistance to the patient upon completion of the registration process to the appropriate nursing unit or diagnostic testing area.
Performs pre-registration process by utilization of phone and mail techniques, advising the patient during the conversation of any co-pay or deductible amounts due upon admission.
Maintains an accurate bed board, utilizing the computerized bed tracking system, so wait times for admitted patients are kept to a minimum.
Displays competence in use of all Information Computer Systems that supply information regarding patient registration and scheduling. (DeRoyal, HBOC, Account Link and Medifax)
Update schedules daily of unexpected procedures, cancellations or changes and communicates with all individuals affected by revisions.
Shows initiative to cross-train in all duties related to; Scheduling, Registration, Verification and Pre-Certification.
Prepares the patient account folder by scanning all vital registration/scheduling/verification documents into the optical imaging system
Examples of documents:
Insurance cards, financial agreements, ER charge sheets, Verification Sheets, Pre-Certification letters and physician orders. Will also index the document(s) using the optical scanning system, placing the document(s) in the correct electronic file folder.
Demonstrates promptness in reporting for and completing work, ensuring follow-through on assigned task.
Demonstrates the ability to handle varying tasks and setting priorities.
Utilizes resources available appropriately, i.e. use of hospital equipment and/or supplies.
Activates manual systems for computer network downtime, printing schedules in advance when necessary. Notifies leadership of unscheduled downtime occurrences.
Coordinates scheduling of classrooms for meetings, conferences, etc, ensuring confirmation is provided for the correct date and time.
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Performs other duties as assigned.
Qualifications:
Minimum Education:
None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.
Preference may be given to individuals possessing a Bachelor's degree in a directly-related field from an accredited college or university.
Minimum Experience:
One (1) year experience in a hospital or financial setting OR minimum three (3) years of total customer facing/customer service experience required
Licensure Requirement:
None
-
Patient Registration Spec
3 weeks ago
Sevierville, Tennessee, United States Covenant Health Full timeOverview:Patient Registration Specialist, Admitting & RegistrationPRN/OCC, Varied Shifts and HoursRotating shifts & rotating weekends.LeConte Medical Center Overview:LeConte Medical Center is a part of Covenant Health, our region's top-performing healthcare network and is a 79-bed community hospital located in the heart of Sevier County. We're a...
-
referral & precert spec
3 weeks ago
Knoxville, Tennessee, United States Covenant Health Full timeOverview:Referral & Pre-certification Specialist, Centralized Referrals Full time, 80 hours per pay period, Day shiftCovenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include...
-
Tazewell, United States Carilion Clinic Full timeCarilion Tazewell Community Hospital (CTCH), a full service community hospital with 18 inpatient beds, is recruiting for the combined position of Emergency Medicine/Hospitalist. To ensure the timely delivery and continuity of care, the hospital provides 24 hour emergency department (ED) and inpatient services. ED volumes average 10k annually. Enjoy working...
-
Tazewell, United States Carilion Clinic Full timeCarilion Tazewell Community Hospital (CTCH), a full service community hospital with 18 inpatient beds, is recruiting for the combined position of Emergency Medicine/Hospitalist. To ensure the timely delivery and continuity of care, the hospital provides 24 hour emergency department (ED) and inpatient services. ED volumes average 10k annually. Enjoy working...
-
Patient Care Tech
1 month ago
Nashville, Tennessee, 37205, Davidson County, TN, United States Ascension Part timeDetails Department: Neurology UnitSchedule: Part Time, Nights (2) 12-Hour ShiftsHospital: Ascension Saint Thomas WestLocation: Nashville, TNBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave &...
-
Patient Care Technician
1 month ago
Nashville, Tennessee, 37205, Davidson County, TN, United States Ascension Full timeDetails Department: POMC ClinicSchedule: 4 x 10, Monday-ThursdayHospital: Ascension Saint Thomas WestLocation: Nashville, TNBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance...
-
Patient Care Technician
4 weeks ago
Nashville, Tennessee, 37205, Davidson County, TN, United States Ascension Full timeDetails Department: Cardiac PCUSchedule: Full Time/Night ShiftHospital: Saint Thomas WestLocation: Nashville, TNBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition...
-
Patient Care Technician
4 weeks ago
Nashville, Tennessee, 37205, Davidson County, TN, United States Ascension Full timeDetails Department: PreOpSchedule: Full-Time, Days, 40hrs/wk, 5:30am-2pmHospital: Ascension Saint Thomas WestLocation: Nashville, TNBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption...
-
Patient Care Tech
1 month ago
Nashville, Tennessee, 37236, Davidson County, TN, United States Ascension Full timeDetails Department: Medical Oncology and Hematology Oncology Unit Schedule: 12-Hour Day Shift, 6:30 am to 7:00 pm, 2 Shifts Per WeekHospital: Ascension Saint Thomas MidtownLocation: Nashville, TNBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability...
-
Patient Care Tech
1 month ago
Nashville, Tennessee, 37236, Davidson County, TN, United States Ascension Full timeDetails Department: Renal DialysisSchedule: 12-Hour Day Shift, 6:30 am to 7:00 pm, 2 Shifts Per WeekHospital: Ascension Saint Thomas MidtownLocation: Nashville, TNBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs...
-
Patient Care Tech
4 weeks ago
Nashville, Tennessee, 37236, Davidson County, TN, United States Ascension Full timeDetails Department: Women's Surgical Oncology Observation UnitSchedule: 12-Hour Day Shift, 6:30 am to 7:00 pm, 3 Shifts Per WeekHospital: Ascension St. Thomas Midtown Location: Nashville, TNBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability...
-
Patient Care Tech
1 month ago
Nashville, Tennessee, 37236, Davidson County, TN, United States Ascension Full timeDetails Department: Joint Replacement Observation Schedule: 12-Hour Night Shift, 6:30 pm to 7:00 am, 3 Shifts Per WeekHospital: Ascension Saint Thomas MidtownLocation: Nashville, TNBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee...
-
Patient Care Tech
1 month ago
Nashville, Tennessee, 37236, Davidson County, TN, United States Ascension Full timeDetails Department: Telemetry UnitSchedule: Full Time; Nights (6:30pm - 7:00am)Hospital: Saint Thomas MidtownLocation: Nashville, TNAscension Saint Thomas is looking for a skilled and compassionate Patient Care Technician to join our team! Join us in providing excellent care to our patients while learning a variety of skills. Paid training and overtime...
-
Patient Care Technician
1 month ago
Nashville, Tennessee, 37236, Davidson County, TN, United States Ascension Full timeDetails Department: General Surgery UnitSchedule: Full Time, Days (6:30am - 7:00pm)Hospital: Saint Thomas MidtownLocation: Nashville, TN Ascension Saint Thomas is looking for a skilled and compassionate Patient Care Technician to join our post-surgical unit! Join us in providing excellent care to our patients while learning a variety of skills. Paid...
-
Patient Care Technician
4 weeks ago
Nashville, Tennessee, 37236, Davidson County, TN, United States Ascension Part timeDetails Department: Observation UnitSchedule: Part Time, Nights (6:30pm - 7:00am)Hospital: Saint Thomas MidtownLocation: Nashville, TN Ascension Saint Thomas is looking for a skilled and compassionate Patient Care Technician to join us in providing excellent care to our patients while learning a variety of skills. Paid training and overtime available!...
-
Patient Care Tech
1 month ago
Nashville, Tennessee, 37205, Davidson County, TN, United States Ascension Part timeDetails Department: OncologySchedule: Part Time Days; 7 am - 7 pm; 2 (12) hour shiftsHospital: Saint Thomas WestLocation: Nashville, TNOur Oncology unit is a 24 bed newly-renovated, fast paced Acute Care unit. Nurses receive support from ancillary interdisciplinary team members as well as patient care technicians. We care for the adult population with a...
-
Patient Care Technician
4 weeks ago
Nashville, Tennessee, 37205, Davidson County, TN, United States Ascension Full timeDetails Department: Critical Care Unit / PODSSchedule: Full-time Day Shift (3, 12 Hour Shifts)Hospital: Ascension Saint Thomas WestLocation: Nashville, TN Our 58 bed Critical Care Unit provides the highest level of care for the sickest patients in our area with a variety of diagnoses, however, our major service lines include cardiothoracic surgery,...
-
Patient Care Technician
1 month ago
Nashville, Tennessee, 37205, Davidson County, TN, United States Ascension Full timeDetails Department: LVAD/Post Cardiac SurgerySchedule: Full Time/Night ShiftHospital: Saint Thomas WestLocation: Nashville, TNBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption...
-
Patient Care Tech
1 month ago
Nashville, Tennessee, 37205, Davidson County, TN, United States Ascension Full timeDetails Department: Cardiac StepdownSchedule: Full Time/Night ShiftHospital: Saint Thomas WestLocation: Nashville, TNBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition...
-
Patient Care Tech
1 month ago
Nashville, Tennessee, 37205, Davidson County, TN, United States Ascension Full timeDetails Department: Float PoolSchedule: PRN, Nights (6:30pm - 7:00am)Hospital: Saint Thomas Hospitals (supporting 2 or more locations)Location Options: Nashville area or Middle Tennessee areaJoin us in providing excellent care to our patients while learning a variety of skills across multiple units, in two or more locations. As a Float Pool Patient Care...
