Operations Manager

7 days ago

Kapolei, Hawaii, United States Patterson Companies Full time
Patterson isn't just a place to work, it's a partner that cares about your success.


One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture.

Professional growth abounds in this motivating environment.

We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

Partners with General Manager to develop strategy and achieve Branch objectives.

Directs and supervises all Branch operational functions including but not limited to Service Department, Equipment Department, Customer Service, Accounting, and Inventory.

Implement organizational best practices within branch.

Essential Functions


To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation.

To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Manage Accounting & Financial Activities:

Manage branch profit and loss performance against goals; partner with Branch Manager to develop budgets and allocate financial resources to achieve business goals; manage accounts payable and accounts receivable, make decisions and recommendations on delinquent accounts.


Customer Service:
Responsible for partnering with Branch Manager to create a customer service culture with in the branch. Resolve customer problems or concerns; manage Customer Service personnel; manage Service Department; assess customer satisfaction with Patterson.

Inventory Management:

Manage merchandise, parts, and equipment inventory processes and inventory turns; responsible for resolution of inventory variances; play active role in excess inventory liquidation.

Partnering with Operations Manager to create a customer service culture within the branch.

Performance Management:
Create a culture of teamwork that promotes mutual trust and respect among all branch personnel. Establish a culture that promotes high levels of commitment and productivity; employ strategies to motivate employees and maintain morale.

Review and evaluate the work of direct reports to assess job performance; coach and mentor employees to improve their performance; create performance improvement plans when necessary.


Staffing:

Participate in the selection process; make hiring and promotion decisions or recommendations; determine personnel needs to ensure coverage on all jobs and that branch obligations are met.

People Management

Manages direct reports including the hiring, development, performance management, goal setting, and other managerial duties.

Ensures direct reports are aware of and follow established business policies, practices, and Company's Code of Conduct to create a supportive and productive working environment.

Additional Functions

In addition to the essential functions listed above, the incumbent may perform the following additional functions.

Administrative:

Implement policies, procedures, guidelines, and standards; identify process improvements to increase efficiency or reduce costs; manage process to audit files and records for compliance; plan and organize meetings or seminars; schedule or authorize training for employees; approve time cards, overtime and time off requests.

Job Qualifications

Required Qualifications

Bachelor's degree or equivalent work experience.
General computer proficiency including knowledge of MS Office.
Must maintain a valid driver's license and good driving record.

Preferred Qualifications

Degree in general business.
Previous management experience.
Experience in finance, inventory management, accounting or human resources.
Dental industry knowledge.

Working Conditions

Physical Demands

This position requires:
moderate physical activity

Sitting or standing:
Position requires both sitting which includes driving and standing
Operating a computer or other office devices for the majority of the workday
Must be able to communicate with others in person, over the phone, and in writing.
Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors
Must be able to read and interpret various electronic and written documents.

Environmental Factors


This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building.

The building's primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.
This position requires traveling to customer locations and providing services and support to customers.

Travel and On-Call

This position requires co-travel and overnight stay.

What's In It For You

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
401(k) Match Retirement Savings Plan.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO).
Holiday Pay & Floating Holidays.
Volunteer Time Off (VTO).
Educational Assistance Program (Tuition Reimbursement).
Full Paid Parental and Adoption Leave.
LifeWorks (Employee Assistance Program).
Patterson Perks Program.

EEO Statement

EOE, including disability/vets.

We are Patterson. We welcome you.
#J-18808-Ljbffr

  • Manager of Operations

    6 days ago

    Kapolei, Hawaii, United States Southern Glazer's Wine and Spirits Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy...

  • Manager of Operations

    3 weeks ago

    Kapolei, Hawaii, United States Southern Glazer's Wine & Spirits Full time

    What You Need To KnowOpen your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and...

  • Manager of Operations

    4 weeks ago

    Kapolei, Hawaii, United States Southern Glazer's Wine & Spirits Full time

    What You Need To KnowOpen your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and...

  • Operations Manager

    7 days ago

    Kapolei, Hawaii, United States Patterson Companies Full time

    Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to...

  • Operations Manager

    7 days ago

    Kapolei, Hawaii, United States Motion LLC Full time

    SUMMARY:The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution. Job Duties Trains sales staff on sales related systems, databases, and associated processes.Provides...

  • Cylinder Operator

    6 days ago

    Kapolei, Hawaii, United States Airgas Full time

    How will you CONTRIBUTE and GROW?Position: Cylinder Operator - LVL 1 (Union - HI) Location: Kapolei, HI Days: Monday - Friday, 7am - 3:30pm Target Hourly Range: $ $25.30 (DOE) The Level I Operator will manually and/or with the aid of material handling equipment move industrial gas cylinders to different areas of the plant and loads/unloads cylinders from...

  • Auxiliary Operator

    4 weeks ago

    Kapolei, Hawaii, United States ReWorld Full time

    Who we areFor more than 40 years, Covanta has been at the forefront of sustainable materials management, providing companies and communities world-class waste and resource solutions.Through our diverse and scalable full-service capabilities, we're leading the charge to a carbon-negative future-reducing, reusing, recycling and reimagining waste for the...

  • Terminal Support Operator

    7 days ago

    Kapolei, Hawaii, United States Island Energy Services LLC Full time

    Island Energy Services exists to make life better for everyone in Hawai'i. We are proud to be a local company and a leader in the logistics and distribution of energy products through our network of terminals. IES safely and reliably operates a large distribution system across four islands consisting of six terminals. At the heart of IES, are our four core...

  • PBX Phone Operator

    3 weeks ago

    Kapolei, Hawaii, United States tapwage Full time

    Job ID BR Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & SpaJob Summary:Come and join the magic with Aulani, A Disney Resort and Spa Perks and benefits may include:100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much...

  • Logistics Manager

    4 weeks ago

    Kapolei, Hawaii, United States Southern Glazer's Wine & Spirits Full time

    What You Need To KnowOpen your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and...

  • Logistics Manager

    3 weeks ago

    Kapolei, Hawaii, United States Southern Glazer's Wine & Spirits Full time

    What You Need To KnowOpen your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and...

  • Mgr, Maintenance Manager

    6 days ago

    Kapolei, Hawaii, United States Covanta Energy Full time

    Who we areFor more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.Our VisionReworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and...

  • Mgr, Maintenance Manager

    3 weeks ago

    Kapolei, Hawaii, United States ReWorld Full time

    Who we areFor more than 40 years, Covanta has been at the forefront of sustainable materials management, providing companies and communities world-class waste and resource solutions.Through our diverse and scalable full-service capabilities, we're leading the charge to a carbon-negative future-reducing, reusing, recycling and reimagining waste for the...

  • Mgr, Maintenance Manager

    4 weeks ago

    Kapolei, Hawaii, United States ReWorld Full time

    Who we areFor more than 40 years, Covanta has been at the forefront of sustainable materials management, providing companies and communities world-class waste and resource solutions.Through our diverse and scalable full-service capabilities, we're leading the charge to a carbon-negative future-reducing, reusing, recycling and reimagining waste for the...

  • Warehouse Night Manager

    2 months ago

    Kapolei, Hawaii, United States realjobshawaii Full time

    We are looking for a full-time Warehouse Night Manager for the following job duties:Works with employees to document standard operating procedures for Night Operations.Become proficient in using WMS applications.Creates and executes training plans that aligns training needs with business objectives.Create development plans with specific benchmark goals for...

  • Assistant Store Manager

    7 days ago

    Kapolei, Hawaii, United States Signet Jewelers Full time

    We have many opportunities available on our other career site pages. Click here to link to our careers pageYou are a diamond and Zales celebrates that fact We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers, a...

  • Account Manager Trainee

    7 days ago

    Kapolei, Hawaii, United States Hilti North America Full time

    Hilti: Account Manager Trainee Job reference: WD Account Manager Trainee Kapolei Whats the role? Are you a recent graduate? Or have you recently stepped into your career but want more responsibility and an accelerated career path? Then the Account Manager Trainee – Sales Development Program is the role for you The purpose of this role is to manage and...

  • Sales Manager

    6 days ago

    Kapolei, Hawaii, United States Grace Pacific Corp Full time

    Sales Manager **POSITION TITLE**: Sales Manager **COMPANY**: Grace Pacific, LLC. **DEPARTMENT**: Sales **REPORTS TO**: Vice President, Materials **ADDRESS**: 949 Kamokila Blvd., Kapolei, HI 96707 **JOB INFORMATION****DATE**: Oct. 22nd, 2021 **POSTING**: **PRINCIPAL DUTIES** Plans, organizes, directs and controls the sales activity for hot mix and aggregate...

  • Account Manager Trainee

    11 hours ago

    Kapolei, Hawaii, United States Hilti North America Full time

    Hilti: Account Manager Trainee Job reference: WD- Account Manager Trainee Kapolei What's the role? Are you a recent graduate? Or have you recently stepped into your career but want more responsibility and an accelerated career path? Then the Account Manager Trainee - Sales Development Program is the role for youThe purpose of this role is to manage and...

  • Housekeeping Operations Supervisor

    3 weeks ago

    Kapolei, Hawaii, United States Marriott Vacations Worldwide Full time

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.PAY RATE: $33.72 / hr. JOB SUMMARY Supervise...