Information Technology Intern

2 weeks ago

Pensacola, Florida, United States Pen Air Federal Credit Union Full time
Company Description

Since 1936 PenAir Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we're passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity and they're woven throughout our culture.

PenAir is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $3.0 billion in assets, our purpose is to enhance the lives of those we serve from Mobile County, Alabama to Leon County, Florida.

Careers
Do you have a passion for helping others?
Currently, PenAir provides access to 11 convenient locations in Baldwin County, AL and Escambia and Santa Rosa Counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.

Join the team. You'll fit right in.
Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air Success looks different for everyone. Where will your journey take you?

The PenAir difference.
Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.

Holistic Amenities:
  • Up to $15K available for continuing education
  • Student Loan Paydown
  • Adoption Assistance Reimbursement
  • Wellness Programs
  • Gym membership reimbursement
  • Formal Career Development Resources
  • Financial Wellness Resources
  • Purchase assistance with computers and fitness equipment
Benefits Package Highlights:
  • Generous PTO Plan—20 days for new hires
  • Paid Maternal & Parental Leave
  • Competitive Retirement Plan
  • Competitive medical, dental & vision plans
  • Company paid Telehealth services
  • Company paid Short Term Disability
  • And more
The starting salary for this position is $18.00/hr.

Tech Support Specialist Intern Role:

Supports user's hardware and software. Provides technical assistance to system users, management, and the Information Technology Department.

Essential Functions & Responsibilities:

E 75% Primarily responsible for the initial provisioning of Windows 11 devices

E 20% Provides on-going support to all Credit Union staff in the use of end-user hardware and software products.

N 5% Performs other job-related duties as assigned.

Performance Measurements:

1. Primary role will be to assist in the setup of Windows 11 devices that will be used to replace all non- compliant Windows 10 devices.

2. To maintain inventory of Credit Union's hardware and software with every add, change, or delete.

3. Demonstrate behaviors consistent with the Pen Air Core Values.

4. Regular reliable attendance.

Knowledge and Skills:

Experience One month to twelve months of similar or related experience.

Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.

Other Skills 1. Knowledge of e-mail, personal computers, PC operating systems, peripheral equipment, etc.

2. Must be able to work and travel independently and use general office equipment.

Physical Requirements Strenuous physical exertion is required at times with the ability to lift 50 pounds.

Work Environment No adverse environmental working conditions noted.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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