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Patient Service Specialist
3 months ago
Patient Service Specialist
EOE Statement We are an equal employment opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category Accounting/Finance DescriptionPATIENT SERVICE SPECIALIST (FRONT DESK)
Position Description
Job Title:
Patient Services Specialist (Front Desk)
Supervised by:
Billing Cycle Manager
Prepared by:
Human Resources Approved by: CEO
Job Summary:
Responsible for general patient support, scheduling of patients, accepting patient payments, preparing daily deposits reports, and data entry.
DUTIES AND RESPONSIBILITIES:
- Answer and route incoming calls as appropriate. Take messages when necessary.
- Greet incoming patients scheduled for appointments and walk-in and verify on each visit that the patient registration information is current. Update any change(s) and input information into the EHS.
- Notify the nurse of any emergency walk-in patient to facilitate patient being triaged timely.
- Schedule appointments in EHS patient management system (walk-ins, scheduled appointment, call-ins, etc.) according to protocol.
- Scan patient ID into patient management system.
- Screen patients for income eligibility and apply for health insurance when applicable.
- Maintain daily sign in log.
- Perform other job duties as assigned.
SUPERVISORY RESPONSIBILITIES:
- None
QUALIFICATIONS:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:
- High school graduate and at least one (1) year office experience in dealing with the public; pleasant telephone etiquette; ability to deal tactfully and effectively with patients; must be computer literate.
This position is currently accepting applications.
