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Concessions Team Member
4 months ago
Sports Facilities Management, LLC
LOCATION: Elizabethtown, KY
DEPARTMENT: FOOD & BEVERAGE
REPORTS TO: FOOD & BEVERAGE MANAGER
STATUS: PART-TIME/SEASONAL
ABOUT THE COMPANY:
Elizabethtown Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Elizabethtown, KY. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Elizabethtown Sports Park is a member of The Sports Facilities Companies and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Assist customers as needed with outstanding customer service
- Operate an electronic cash register and credit card machine
- Perform basic mathematical computations
- Balance drawer and manage daily income
- Communicate with the public in a tactful, polite, and friendly manner
- Assist in preparing and serving food items, fill condiment containers
- Clean dining and concession areas and tables.
- Clean working area (e.g., Wash dishes and utensils, clean equipment)
- Take and record temperature of food to ensure proper temperature controls in the transportation of food
- Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
- Assist in party rentals: Guest check-in, party supplies and set-up, cleaning of shelters
- Alert management immediately regarding mistake or adjustment to the cash drawer
- Clean bathrooms at the end of the day
- Great for first-job experience, re-entry into the workforce, or as a secondary income.
- Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary
- Must be able to work in all weather conditions.
- Excellent communication skills, both verbal and written
- Ability to maintain focus in a high-volume, fast-paced environment
- Must have excellent guest service skills
- Must be detail-oriented and have outstanding organizational skills
- Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations
- Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team Members
- Must work well with others
- Must take personal initiative for the betterment of the team and venue
- Commitment to the safety and well-being of others
- Customer service and cash handling experience preferred or quick study
- Prior experience in the Food and Beverage industry a plus
- Must be able to lift 40 pounds
- May be required to sit or stand for extended periods of time
- Facility has intermittent noise