Branch Operations Coordinator Westover

1 week ago


Arlington, Virginia, United States Wells Fargo Full time

Why Wells Fargo:

About this role:

In this role you will:

  • Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers
  • Complete operational activities while minimizing risks under established policies
  • Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
  • Support the Branch manager in operational tasks and scheduling
  • Resolve issues related to daily operations of the teller line, under direction of regional banking management
  • Support customers and employees in resolving or escalating concerns or complaints
  • Receive guidance from managers and exercise judgment within defined policies and procedures
  • Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions
  • Identify information and services to meet customers financial needs
  • Motivate a diverse team to achieve full potential and meet established business objectives

Required Qualifications:

  • 2+ years of customer service and issue resolution experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Ability to provide strong customer service while listening, eliciting information and comprehending customer issues
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and employees
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Cash handling experience
  • Wellorganized, independent and able to prioritize in a fastpaced environment
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting
  • Knowledge and understanding of retail compliance controls, risk management, and loss prevention
  • Motivate others to achieve full potential and meet established business objectives

Job Expectations:

  • Ability to work weekends and holidays as needed or scheduled
  • This position is not eligible for Visa sponsorship

Posting Location:

  • 1701 N McKinley Rd ARLINGTON, VA 22205 United States of America

Posting End Date:

Job posting may come down early due to volume of applicants.

We Value Diversity


Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.


Applicants with Disabilities

Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
  • Branch Leader

    1 week ago


    Arlington, Virginia, United States Truist Bank Full time

    Need Help?Regular or Temporary:RegularLanguage Fluency:English (required)Work Shift:1st shift (United States of America)Please review the following job description:The branch leader has responsibility for managing all aspects of assigned branch.The responsibilities include but are not limited to: driving branch performance through leading, coaching and...


  • Arlington, Virginia, United States First National Bank Full time

    Primary Office Location 900 N. Stuart St. Arlington, Virginia Join our team. Make a difference - for us and for your future. Position Title: Assistant Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview This position is primarily responsible for consistently meeting any and all customer asks within the retail branch...


  • Arlington, Virginia, United States Institute for Justice Full time

    About the Company and Job Title:The Institute for Justice is on the lookout for a dedicated individual to join their Activism team as an Events and Operation Coordinator at their headquarters in Arlington, VA. The Institute for Justice's Activism team focuses on challenging and transforming local and state regulations related to economic liberty, property...


  • Arlington, Virginia, United States Institute for Justice Full time

    The Institute for Justice seeks a passionate individual to join our Activism team as Events and Operation Coordinator at our headquarters in Arlington, VA. IJ's multi-faceted Activism team challenges and reforms local and state policies and laws in the areas of economic liberty, property rights, and government accountability. We change state and local laws,...


  • Arlington, Virginia, United States Bureau of Naval Personnel Full time

    Job Title: Operations Research AnalystCompany: The Strategic Resourcing Branch of PERS WASHINGTONResponsibilities:Work in a synergistic environment leading/participating in working groups and cross-functional teams.Provide expertise in manpower modeling, manning simulation, and strategic analysis.Use operations research techniques to analyze complex manpower...


  • Arlington, Virginia, United States Valvoline Global Operations Full time

    Overview: Why Valvoline Global Operations? Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the worlds first branded motor oil, claiming our position as The Original Motor Oil.? As an affiliate of Aramco,...


  • Arlington, Virginia, United States Cybersecurity And Infrastructure Security Agency Full time

    Typical work assignments include:Assist the Associate Director CISA Central in leading and managing branch-level supervisors and staff to implement the full range of CISA's integrated operations. Serve as the senior leader and oversees the Subdivision's 24/7 watch and warning teams and business processes. In coordination with the Associate Director,...


  • Arlington, Virginia, United States Cybersecurity And Infrastructure Security Agency Full time

    Typical work assignments include:Assist the Associate Director CISA Central in leading and managing branch-level supervisors and staff to implement the full range of CISA's integrated operations. Serve as the senior leader and oversees the Subdivision's 24/7 watch and warning teams and business processes. In coordination with the Associate Director,...


  • Arlington, Virginia, United States American Public Power Association Full time

    American Public Power Association Government Relations Director Arlington , Virginia Apply Now Job TypeFull-timeDescriptionThe American Public Power Association (APPA) is looking for aGovernment Relations Directorthat will promote APPA's policy positions before Congress and executive branch agencies on issues affecting the operations of the association's...


  • Arlington, Virginia, United States Martin Sprocket Full time

    Martin Sprocket & Gear OverviewMartin Sprocket & Gear is a leading company in the Power Transmission and Bulk Material Handling Industry, established in 1951. With over 25 locations in North America, we are committed to providing a stable and rewarding work environment for our employees.Benefits of Joining UsAt Martin Sprocket & Gear, we offer:Affordable...


  • Arlington, Virginia, United States Department Of The Air Force - Agency Wide Full time

    DUTY 1: Leads the growth and sustainment of the most complex collection and integration of SIGINT and multi-source intelligence. DUTY 2: Serves as a Senior USAF representative for SIGINT issues in service, joint, DoD and IC forums. DUTY 3: Serves as a senior technical authority on ISR issues. Makes authoritative recommendations and defends decisions on...


  • Arlington, Virginia, United States Department Of The Air Force - Agency Wide Full time

    DUTY 1: Leads the growth and sustainment of the most complex collection and integration of SIGINT and multi-source intelligence. DUTY 2: Serves as a Senior USAF representative for SIGINT issues in service, joint, DoD and IC forums. DUTY 3: Serves as a senior technical authority on ISR issues. Makes authoritative recommendations and defends decisions on...

  • Proposal Coordinator

    3 weeks ago


    Arlington, Virginia, United States CAE Full time

    Role and Responsibilities Who We Are:CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness.CAE Defense & Security Mission: CAE's Defense and...

  • Proposal Coordinator

    1 month ago


    Arlington, Virginia, United States CAE Full time

    Role and Responsibilities Who We Are:CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness.CAE Defense & Security Mission: CAE's Defense and...


  • Arlington, Virginia, United States Office Of The Chief Of The National Guard Bureau Full time

    Manage and direct the day to day operation, long range planning and establishment of policy pertaining to operations. Oversee Implementation of Financial Statement Audit (FSA) Readiness controls to ensure compliance with operations. Utilize accounting methodology to develop and maintain reports, briefings, and/or supporting documentation. Oversee development...


  • Arlington, Virginia, United States IVA'AL Solutions, LLC Full time

    Description:Overview: IVA'AL Solutions, LLC is seeking highly skilled Project Business Analyst III to provide services on a contract supporting DHS CISA Joint Cyber Defense Collaborative (JCDC).The ideal candidate will have excellent problem-solving and communications skills as well as previous work history supporting the development of detailed plans for...


  • Arlington, Virginia, United States IVA'AL Solutions, LLC Full time

    Description:Overview: IVA'AL Solutions, LLC is seeking highly skilled Project Business Analyst III to provide services on a contract supporting DHS CISA Joint Cyber Defense Collaborative (JCDC).The ideal candidate will have excellent problem-solving and communications skills as well as previous work history supporting the development of detailed plans for...

  • Operations Engineer

    1 week ago


    Arlington, Virginia, United States AAMVA Full time

    Position Summary:The primary responsibilities of the OE position are:Providing tier 1 operational support to ensure that AAMVA systems are operating at an optimum level, and any systems outages are addressed in a timely manner.Work with Operations Manager to manage Operations processes, documentation and in training of operations staff.Essential Duties and...

  • Operations Analyst

    1 week ago


    Arlington, Virginia, United States Amentum Full time

    Amentum is looking for an **Operations Analyst** to join their team in the Pentagon, Arlington, VA. This role supports the Department of the Army, G-3/5/7 Operations Readiness and Mobilization Support contract. The position involves providing professional recommendations for aligning HQDA Army Protection Division programs integration at various levels....


  • Arlington, Virginia, United States Worldwide Flight Services, Inc. Full time

    About WFSJoin our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger,...