Manager - Issues Management Program

1 week ago

Frisco, Texas, United States Comerica Incorporated Full time
Welcome

We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Make your next career choice a confident one.

Qualifications

Position Qualifications
  • Bachelor's Degree from an accredited university in Business, Finance, or Risk Management
  • 10 years of experience in the financial services industry reviewing trends, making recommendations based on findings, analyzing risks and creating mitigation strategies
  • 7 years of experience in building, managing or governing risk management programs within the financial services industry. Experience using Archer is preferred
  • 5 years of experience in analysis and development of policies, standards, regulatory risk, procedures, and enterprise level reporting
Job Description

Issue Management Governance Manager
Managerial position responsible for governance, oversight, and enhancement of Comerica's Issue Management Governance Processes in alignment with Corporate Objectives, the ERM Framework, industry best practices and regulatory expectations that support the prioritization and evaluation of issues to enable remediation and risk mitigation in alignment with Risk Appetite. This includes oversight and management of the Issue Management Governance Program, ensuring accountability in the first and second lines of defense for adherence to program expectations, coordination of related reviews with necessary reporting and development and management of associated Key Risk Indicators.

Position Responsibilities:

Oversight of Issue Management Governance Program
  • Responsible for thought leadership and innovation to continuously mature the Issue Management Risk Governance Process including coordination with the Compliance Management System and Internal Audit.
  • Lead partnerships with Business Division Risk Directors to ensure compliance with the Enterprise Issue Management Policy, identify enhancement opportunities and collaborate on implementation of efforts required to ensure timely and comprehensive adoption of changes.
  • Provide Independent Challenge for issue requests throughout the issue Management Lifecycle including collaboration with various Second Line of Defense Risk Managers to evaluate same.
  • Responsible for maintaining all Issue Management Governance Documentation including Policies, standards, procedures, requirements and guidance.
Manage Issue Management Governance Tools and Solutions
  • Responsible for working with Technology Owner on Solution Design, Implementation, and ongoing maintenance and enhancements that meet regulatory expectations as well as needs of FLOD and SLOD in alignment with Corporate Policies.
  • Manage technology tool access and permissions, Workflow bottlenecks and dashboard development supporting all Risk Pillars and Lines of Business.
  • Oversight for ongoing development, communication, and training of Corporate Governance Program requirements and templates.
Deliver Working Group, Senior Management Committee and Board Reporting associated with Issue Management Processes
  • Responsible for delivery of Issue Management Governance analysis including impacts by risk pillar, business unit and process or product through development and creation of reporting for Executive Management and the Board.
  • Responsible for identification, analysis and reporting on Enterprise Level Key Risk Indicators and impact on Risk appetite for Executive Management and the Board.
  • Collaborate with business units, Second Line of Defense, audit, etc. for escalation of material risks, issues, and mitigation/remediation efforts to provide comprehensive enterprise reporting to corporate committees.
Oversee Communication Training
  • Responsible for managing all Issue Management Risk Governance communications which may be enterprise-wide in nature or specific to selected departments, roles or Lines of Business.
  • Owns the Issue Management Risk Governance Connect site and responsible for structure and content.
  • Ensure creation and updating/maintenance of training materials for both Issue Management Risk Governance Process as well as associated supporting tools for all impacted colleagues across the organization.
Manage Resources
  • Leads, coaches, develops and manages team members creating a strong team culture that can partner collaboratively across the organization to meet team deliverables as well as provide second line of defense challenge where appropriate.
  • Recruit and hire new staff as needed.
  • Manage relationships with internal technical team supporting Archer solution for Issue Management Risk Governance Processes.
About Comerica

We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned by the Business Bank, the Retail Bank, and Wealth Management. Comerica's more than 9,000 colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.

  • Senior Manager, Enterprise Risk Management Issue Governance

    2 days ago

    Frisco, Texas, United States SoFi Full time

    Employee Applicant Privacy Notice Who we are:Shape a brighter financial future with us.Together with our members, we're changing the way people think about and interact with personal finance.We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The...

  • Director, Program Manager

    1 week ago

    Frisco, Texas, United States TIAA Full time

    The Program Management role is responsible for planning, organizing, and controlling resources, processes to achieve project/program objectives within scope, time, quality, and budget constraints. As a subject matter expert in Program Management, this role will help with design, business process mapping and value stream mapping to ensure the project are...

  • Director, Program Manager

    4 weeks ago

    Frisco, Texas, United States TIAA Full time

    The Program Management role is responsible for planning, organizing, and controlling resources, processes to achieve project/program objectives within scope, time, quality, and budget constraints. As a subject matter expert in Program Management, this role will help with design, business process mapping and value stream mapping to ensure the project are...

  • Director, Program Manager

    1 month ago

    Frisco, Texas, United States TIAA Full time

    The Program Management role is responsible for planning, organizing, and controlling resources, processes to achieve project/program objectives within scope, time, quality, and budget constraints. As a subject matter expert in Program Management, this role will help with design, business process mapping and value stream mapping to ensure the project are...

  • Program Manager, Logistics Capital Projects

    3 weeks ago

    Frisco, Texas, United States Keurig Dr Pepper Full time

    Program Manager, Logistics Capital Projects As the Program Manager, Logistics Capital Projects for Supply Chain Logistics at Keurig Dr Pepper, you will lead a team of Logistics Project Managers overseeing critical cross-functional capital projects. From ensuring business continuity to optimizing warehouse space and driving technology transformation, your...

  • Program Manager DAS

    4 weeks ago

    Frisco, Texas, United States Boingo Wireless Full time

    Program Manager – DASSobey Networks, a Boingo subsidiary, is looking for an experienced Program Manager with experience managing the buildouts of DAS in a variety of venues, including military and campus-type buildings. The Project Manager will lead the cross-functional, launch, lifecycle and change management of network buildouts, product, channel and...

  • Program Manager DAS

    3 weeks ago

    Frisco, Texas, United States Boingo Wireless Full time

    Program Manager – DASSobey Networks, a Boingo subsidiary, is looking for an experienced Program Manager with experience managing the buildouts of DAS in a variety of venues, including military and campus-type buildings. The Project Manager will lead the cross-functional, launch, lifecycle and change management of network buildouts, product, channel and...

  • Program Manager, Logistics Capital Projects

    1 week ago

    Frisco, Texas, United States Keurig Dr Pepper Full time

    Program Manager, Logistics Capital Projects As the Program Manager, Logistics Capital Projects for Supply Chain Logistics at Keurig Dr Pepper, you will lead a team of Logistics Project Managers overseeing critical cross-functional capital projects. From ensuring business continuity to optimizing warehouse space and driving technology transformation,...

  • Program Manager, Community

    1 month ago

    Frisco, Texas, United States TMobile Full time

    Be unstoppable with usT-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your...

  • Program Manager, Community

    3 weeks ago

    Frisco, Texas, United States TMobile Full time

    Be unstoppable with usT-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your...

  • Sr. Analyst, Regulatory Program Management

    1 week ago

    Frisco, Texas, United States Teachers Insurance and Annuity Association - TIAA Full time

    Contributes to the creation and maintenance of processes that ensure adherence to regulatory requirements. Designs and executes the testing of regulatory processes and controls. Presents findings and applicable recommendations to management and/or ap Regulatory, Management, Analyst, Program, Total Rewards, Business Partner, Technology

  • Sr. Analyst, Regulatory Program Management

    3 weeks ago

    Frisco, Texas, United States TIAA Full time

    The Senior Analyst, Regulatory Program Management job evaluates the reliability and effectiveness of internal controls across the company. As a subject matter expert in regulatory requirements, this job ensures adherence to regulatory standards and proper oversight is being conducted over broker dealer activities. This job contributes to establishing...

  • Sr. Analyst, Regulatory Program Management

    1 month ago

    Frisco, Texas, United States TIAA Full time

    The Senior Analyst, Regulatory Program Management job evaluates the reliability and effectiveness of internal controls across the company. As a subject matter expert in regulatory requirements, this job ensures adherence to regulatory standards and proper oversight is being conducted over broker dealer activities. This job contributes to establishing...

  • Release Manager

    3 weeks ago

    Frisco, Texas, United States Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Release Manager

    1 month ago

    Frisco, Texas, United States Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Release Manager

    1 week ago

    Frisco, Texas, United States Equinix Full time

    Job DescriptionWho are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to...

  • Capital Manager

    1 day ago

    Frisco, Texas, United States Comerica Full time

    Welcome We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Make your next career choice a confident one. Qualifications Position Qualifications Bachelor's Degree in Finance discipline or similar from an accredited university, Master's degree preferable 5 years of relevant experience with...

  • Director of Quality Management

    1 week ago

    Frisco, Texas, United States United Surgical Partners Full time

    Baylor Scott & White Medical Center Frisco is searching to hire a Director of Quality Management - $10,000 sign-on bonus.The Department Director is responsible for all quality departmental functions in support of the hospital mission, vision, and facility goals. Identifies the cost-effective systems needed to support the business of the department taking...

  • Tax Senior Manager

    1 week ago

    Frisco, Texas, United States Ethical Search Professionals Full time

    Well established, highly profitable regional CPA firm seeks a Tax Senior Manager to add to their growing staff. We offer a very reasonable work life balance, excellent benefits including large potential bonuses and a 5% employer contribution to your 401K program, a choice of both SEC and closely held clients to work on across diverse industry groups, and...

  • Logistics Productivity Program Manager

    3 weeks ago

    Frisco, Texas, United States Keurig Dr Pepper Full time

    Our Productivity Team is responsible for delivering productivity savings year over year across all of Supply Chain (Procurement, Logistics, and Manufacturing). This position will lead a productivity tower along with all Planview maintenance required to track, update, and manage all productivity projects within the tower. In this role, you will be...