Customer Service and Authorization Representative

1 week ago


Utica, New York, United States RCIL Full time
Exciting Job Opportunity:

Job Duties:
  • Communicate with health insurance companies for services.
  • Process, maintain documentation, and ensure accuracy of program referrals and authorizations.
  • Monitor ongoing authorizations and Medicaid eligibility.
  • Correct errors with rosters and reauthorizations.


Education:
  • College Degree in Human Services or related field preferred.
  • Relevant work experience may be considered in lieu of college education.


Knowledge, Skills & Abilities:
  • Entry Level position with training provided.
  • Customer service experience preferred.
  • Knowledge of Medicaid highly preferred.
  • Strong proficiency in Microsoft Excel, Word, and Outlook.
  • Proficiency in a second language, Spanish preferred.


Benefits:
  • 37.5 hour work week with flexible schedule options.
  • Generous vacation, sick days, paid holidays, and 401K plan.
  • Subsidized health, vision, and dental insurance.
  • Additional benefits available.


Location:

Utica, NY



RCIL is a civil rights organization providing independent living and advocacy services to individuals with disabilities through various programs. RCIL is an equal opportunity employer, committed to diversity and inclusion.



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