Housekeeping Attendant

2 weeks ago

Peoria, Illinois, United States Petersen Hotels Full time
Petersen Hotels is seeking Housekeeping Attendants to join our Peoria, IL hospitality team located at Candlewood Suites. Full-time and part-time positions are available.

Title:
Back of House Attendant (Housekeeping, Laundry)

Summary:


Thoroughly clean hotel guest rooms and all other assigned areas in a timely organized manner to ensure guest satisfaction, proper sanitation, and professional appearance of the hotel.


Responsibilities and Expectations:

  • Clean and stock guest rooms and public areas in a timely organized manner according to procedures and brand and company standards.
  • Clean rooms in accordance to specific brand and company standards including but not limited to making beds, cleaning bathrooms, vacuuming carpet and dusting furniture.
  • Operate housekeeping equipment in a correct and safe manner.
  • Utilize proper cleaning supplies and quantity of cleaning supply in accordance with brand and company standards.
  • Maintain terry/linen and supply carts in a neat and organized manner.
  • Replenish supplies and restock shelves and carts as needed.
  • Report lost and found items to supervisor.
  • Transport trash and waste to disposal area.
  • Report needed repairs of unsafe conditions to supervisor.
  • Responsible for proper administration of key control for issued keys or keys left by guests in room.
  • Operate washing machines and dryers according to recommended capacity and other manufacturers' guidelines. Ensures chemicals are added in the correct quantities prior to wash cycle.
  • Sort dirty terry/linen according to type prior to washing.
  • Handle contaminated terry/linen per company, brand, and OSHA standards.
  • Fold clean terry/linen and store as appropriate.
  • Monitor condition of terry/linen.
  • Assist in daily terry/linen counts for inventory purposes.
  • Inform supervisor of malfunctioning equipment.
  • Perform deep cleaning and routine maintenance as assigned.
  • Respond quickly to guest requests in a professional manner. Report all concerns, complaints or requests to appropriate department. Follow up to ensure guest satisfaction.
  • Maintain a professional and respectful image at all times through appearance, dress and actions.
  • Maintain a positive attitude while at the hotel and when representing the hotel off the premises.
  • Refrain from disrespectful words and actions towards guests, fellow employees and supervisors.
  • Follow all company and hotel brand policies and procedures.
  • Other duties assigned by supervisor or management.

Physical Requirements:

  • Must be able to lift objects weighing up to 50 pounds.
  • Must be able to carry objects weighing up to 25 pounds.
  • Must be able to push or pull objects weight up to 50 pounds.
  • Must be able to stand, stoop or bend frequently throughout the day
  • Reaching and grasping with arms and hands, including reaching above shoulder level.
  • Working with equipment to perform procedures where carelessness could result in minor cutes, bruises or muscle pulls
  • Possible exposure to marked changes in temperature and humidity
Supervised by the Executive Housekeeper and General Manager

BENEFITS
Competitive compensation based on experience
Time and a half holiday pay
Optional medical, dental, vision, and life insurance for part and full-time positions
Paid Time Off for part and full-time positions
Discounted rates at any of our hotels
401K Retirement Plan
Opportunities for advancement
On-site training programs
Flexible schedules
Career stability

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Work Location:
In person

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