Patient Access Rep

1 week ago

Seattle, Washington, United States Virginia Mason Franciscan Health Full time

**Overview**

In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region's most prestigious experts and innovative treatments and technologies.

While you're busy impacting the healthcare industry, we'll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more

**Responsibilities**

**Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Rep for the fast-paced Franciscan Prompt Care Clinic in Burien WA. Flexible scheduling including but not limited to 12 hour shifts and occasional weekends. Free parking**

**Job Summary:**

This job is responsible for performing a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities.

Work includes: 1) ensuring patient is checked in/out for care; 2) collecting and entering demographic and financial data in the patient's medical record; 3) gathering/validating insurance information using routine methods, scheduling patient appointments; 4) collecting co-pays, co-insurance and prior balances; 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures; and 6) working with patients to ensure the patient's referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients' insurance carriers, ever needed.

Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are required offering the highest level of service to every patient every time.

An incumbent is generally located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.

**Essential Duties:**

+ Registers and/or checks patients in/out.

+ Handles and reconciles payments.

+ Continually monitor and reconcile issues prior to patient visit.

+ Processes referral orders and/or pre-authorizations.

+ Coordinates appointments and ancillary services.

+ Responds to patient questions regarding routine billing and insurance matters.

+ Coordinates patient instructional/education activities.

**Qualifications**

**Education/Work Experience:**

+ One year of customer service work experience is required, two years preferred. Healthcare or Call Center experience preferred.

**Pay Range**

$ $26.76 /hour

We are an equal opportunity/affirmative action employer.

  • Patient Access Representative

    2 weeks ago

    Seattle, Washington, United States Kaiser Permanente Full time

    Job Summary:Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. Perform general patient account management duties, such as, obtain prior authorization for...

  • Representative Patient Access

    2 weeks ago

    Seattle, Washington, United States Kaiser Permanente Full time

    Job Summary:Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. Perform general patient account management duties, such as, obtain prior authorization for...

  • Patient Access Specialist

    4 weeks ago

    Seattle, Washington, United States Virginia Mason Franciscan Health Full time

    OverviewVirginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan...

  • Patient Access Specialist

    1 month ago

    Seattle, Washington, United States Virginia Mason Franciscan Health Full time

    OverviewVirginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan...

  • Acute Patient Access Services Representative

    1 week ago

    Seattle, Washington, United States Banner Health Full time

    Primary City/State:Sun City West, ArizonaDepartment Name:ER Registration-HospWork Shift:VariedJob Category:Revenue CycleSchedule: Saturday, Sunday, and Monday 6:00am to 6:30pmMust have some Patient Access, Patient Financial, or Registration experience.Enjoy a flat rate $1/hour weekend shift differential when applicable.Must be able to complete a 4-week paid...

  • Field Access Manager, West

    1 month ago

    Seattle, Washington, United States Galderma Full time

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Field Access Manager, West

    4 weeks ago

    Seattle, Washington, United States Galderma Full time

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Business Development Rep, Informatics

    2 weeks ago

    Seattle, Washington, United States Abbott Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.Working at...

  • Patient Scheduler

    2 weeks ago

    Seattle, Washington, United States Techlink Systems Full time

    Job DescriptionJob DescriptionJob Title: Non-Clinical - Administrative - Patient Access RepresentativeLocation: Tukwila, WA (onsite)Contract Duration: 13 weeks (Contract to Hire) Work Hours: Day 5x8-Hour (08:00 - 16:30)Must have Experine in:Perform front-end revenue cycle duties using specific knowledge of medical terminology to investigate insurance...

  • Patient Service Representative-Admitting

    1 week ago

    Seattle, Washington, United States CommonSpirit Health Full time

    Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health...

  • Patient Care Coordinator I

    1 week ago

    Seattle, Washington, United States Fred Hutchinson Cancer Center (Fred Hutch) Full time

    Patient Care Coordinator I - Clinic - Per DiemJob ID27777TypeRegular Per-DiemLocationUS-WA-SeattleCategoryAdministrative SupportOverviewFred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only...

  • Patient Care Coordinator I

    1 week ago

    Seattle, Washington, United States Fred Hutchinson Cancer Research Center Full time

    OverviewFred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.With a track record of global leadership in bone marrow...

  • Patient Care Coordinator I

    1 week ago

    Seattle, Washington, United States Fred Hutchinson Cancer Center (Fred Hutch) Full time

    Patient Care Coordinator I - Imaging - TemporaryJob ID27758TypeTemporary Full-TimeLocationUS-WA-SeattleCategoryAdministrative SupportOverviewFred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only...

  • Associate Patient Services Specialist

    1 week ago

    Seattle, Washington, United States Providence Service Full time

    DescriptionFacilitates incoming and outgoing communications for Pacific Medical Centers and clients of the Pacific Medical Centers; provides efficient, accurate and effective customer-focused communication services. Performs full patient registration at the time of the call. Schedules routine and complex primary care and specialty appointments. Answers...

  • Field Based Patient Liaison

    4 weeks ago

    Seattle, Washington, United States Optum Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

  • Field Based Patient Liaison

    4 weeks ago

    Seattle, Washington, United States Optum Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

  • Patient Care Coordinator I

    2 weeks ago

    Seattle, Washington, United States Unavailable Full time

    About the Job TitleJoin a dynamic team at Fred Hutchinson Cancer Center as a Patient Care Coordinator I and play a key role in providing top-notch care to patients and their families. As a professional liaison, you'll use critical thinking skills to ensure smooth scheduling processes and transitions between care settings, making a positive impact on the...

  • Patient Care Coordinator

    4 weeks ago

    Seattle, Washington, United States UnitedHealth Group US Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

  • Patient Care Coordinator I

    4 weeks ago

    Seattle, Washington, United States Fred Hutchinson Cancer Center Full time

    DetailsPosted: 08-Dec-23Location: Seattle, WashingtonType: Full-timeSalary: OpenCategories:Staff/AdministrativeInternal Number: 26681Overview Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only...

  • Patient Care Coordinator I

    1 month ago

    Seattle, Washington, United States Fred Hutchinson Cancer Center Full time

    DetailsPosted: 08-Dec-23Location: Seattle, WashingtonType: Full-timeSalary: OpenCategories:Staff/AdministrativeInternal Number: 26681Overview Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only...