Operations Administrator- Duke Raleigh Hospital- PT- Nights
2 weeks ago
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Raleigh Hospital, A Campus of Duke University Hospital
Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina, which has been part of Duke Health since 1998 and has served Wake County for more than 35 years. Duke Raleigh Campus features 204 inpatient beds and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.
Duke Raleigh Hospital, A Campus of Duke University Hospital is looking for an Operations Administrator to join their team in a part time, nights capacity. This position will average 8 hours a week over the course of 8 weeks.
Candidates must have both weeknight and weekend availability.
This position requires a Bachelor's Degree in Nursing, though a Masters is strongly preferred.
Candidates must also have a valid RN license and a minimum of 2 years of clinical experience.
General Description of the Job Class
The Operations Administrator provides on-site operational leadership on a 24-hour basis (including weekends and holidays). This position will have the authority to act on behalf of hospital leadership. The Operations Administrator must act independently to provide crisis management, interpret policy, make timely decisions that directly impact patient care, ensure timely and effective communication and collaboration among departments, and provide operational oversight throughout the Hospital. This position is the administrative liaison to patients, families, health system employees and external customers.
Duties and Responsibilities of this Level
- Demonstrate judgment and self-sufficiency in effective problem solving while serving as the administrative and operational resource for the hospital.
- Intervene in situations involving patients, visitors, hospital staff and other external customers.
- Coordinate operations and personnel activities to meet CSU/Departmental, Hospital and Health System objectives related to the provision of services within designated areas.
- Maintain interface with departmental personnel to ensure there is adequate space and facilities for patient care and coordination of facilities.
- Oversee patient care flow while redirecting and allocating resources.
- Determine necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department.
- Investigate patient/visitor concerns and implements appropriate courses of action.
- Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.
- Intervene and problem solves for inter-/intra-departmental issues. Facilitate interdepartmental communication, negotiation and decision- making.
- Obtain adequate facts and evaluates data to identify and intervene in actual and/or potential safety and risk management issues.
- Communicate pertinent information (verbal and/or electronic) in a timely manner to hospital administration and department leadership.
- Document pertinent information, actions and decisions and communicates to appropriate leadership.
- Communicate issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives.
- Support clinical, operational and facility services throughout the entire Hospital on a 24-hour basis.
- Collaborate with clinical and support staff to foster delivery of quality care
- Coordinate triage activities, as needed, through communication with the Emergency Department, Bed Control and Chief Medical Officer
- Assist staff in identifying clinical experts for specific patient population concerns.
- Attend Code Five events and participates as needed; provide feedback for staff and completes QA report.
- Assist Patient Access Services in coordinating patient placement.
- Maintain visibility with hospital staff through rounds.
- Assist in evaluating and reassigning staff during crisis situations.
- Serve as Notary Public for assistance with advance directives (healthcare power of attorney and living will).
- Participate in JCAHO activities.
- Coach staff in problem solving, effective communication strategies, conflict resolution and career path opportunities.
- Provide on-site management/leadership of crisis situations to prevent or minimize disruption of services.
- Optimize resources to maintain facility operations.
- Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed.
- Function as on-site coordinator for internal/external disasters or other major events.
- Assist with the initiation of the severe weather policy in conjunction with the leadershp team
- Authorize financial assistance up to $100.00 for patient satisfiers and operational situations.
- Determine when AOC is notified for second level intervention. Perform other related duties incidental to the work described herein.
Education
- Bachelor's degree in Nursing (BSN) is required. Master's degree is strongly preferred.
- Work requires a minimum of five years of relevant experience of which two of the years must be clinical.
- Current or compact RN licensure in the state of North Carolina required. BLS required.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
-
administrative director
2 weeks ago
Durham, North Carolina, United States Duke Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of...
-
Durham, North Carolina, United States Duke Health Full timeThe Division of Movement Disorders in the Department of Neurology at Duke University Medical Center is recruiting a Director of Clinical Operations for its clinically-focused Movement Disorders faculty. Qualified mid-career candidates will have an MD or MD/PhD, board certification in Neurology, fellowship training in Movement Disorders and a proven track...
-
Durham, North Carolina, United States Duke Health Full timeDuke Health and the Duke Cancer Network have a growth opportunity for a fourth Hematologist-Oncologist to join them within a network of affiliated community-based cancer programs and providers. This role provides significant patient care throughout Duke Health and its affiliated communities.This physician can be based in Raleigh/Durham, with transportation...
-
Durham, North Carolina, United States Duke Health Full timeDuke Health and the Duke Cancer Network have a growth opportunity for a fourth Hematologist-Oncologist to join them within a network of affiliated community-based cancer programs and providers. This role provides significant patient care throughout Duke Health and its affiliated communities.This physician can be based in Raleigh/Durham, with transportation...
-
Durham, North Carolina, United States Duke Health Full timeThe Department of Neurology at Duke University School of Medicine seeks board eligible/board certified Neurologist with Neuromuscular fellowship training to join its expanding outpatient neurology practice in the rapidly growing Raleigh-Durham, NC area. Hired physician will see patients in a clinic setting in Dukes brand new office space, focusing on both...
-
Durham, North Carolina, United States Duke Health Full timeThe Department of Neurology at Duke University School of Medicine seeks board eligible/board certified Neurologist with Neuromuscular fellowship training to join its expanding outpatient neurology practice in the rapidly growing Raleigh-Durham, NC area. Hired physician will see patients in a clinic setting in Dukes brand new office space, focusing on both...
-
Durham, North Carolina, United States Duke Health Full timeAt Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.About Duke University HospitalPursue your passion for caring with Duke University Hospital in Durham, North Carolina,...
-
Duke NCEENT
4 weeks ago
Durham, North Carolina, United States Duke Health Full timeNorth Carolina Eye, Ear, Nose & Throat, a Duke Health Practice, invites applications for a highly qualified BC/BE General Otolaryngologist to take over an existing patient panel, with the possibility to subspecialize in pediatrics if desired. This position would have the autonomy of a community practice environment while being involved with an academic...
-
Duke NCEENT
2 months ago
Durham, North Carolina, United States Duke Health Full timeNorth Carolina Eye, Ear, Nose & Throat, a Duke Health Practice, invites applications for a highly qualified BC/BE General Otolaryngologist to take over an existing patient panel, with the possibility to subspecialize in pediatrics if desired. This position would have the autonomy of a community practice environment while being involved with an academic...
-
The Duke Department of Head and Neck Surgery
2 weeks ago
Durham, North Carolina, United States Duke Health Full timeThe Duke Department of Head and Neck Surgery & Communication SciencesThe Duke Department of Head and Neck Surgery & Communication Sciences is looking for a BC/BE fellowship trained Pediatric Otolaryngologist to join their team in Durham and Wake County. This opportunity involves a high-volume practice, focusing on pediatric otolaryngology and head and neck...
-
Durham, North Carolina, United States Duke University Full timeSchool of MedicineEstablished in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas...
-
The Duke Department of Head and Neck Surgery
1 month ago
Durham, North Carolina, United States Duke Health Full timeThe Duke Department of Head and Neck Surgery & Communication Sciences is seeking a BC/BE fellowship trained Pediatric Otolaryngologist to join our established and emerging practice in the Durham and Wake County markets. This position will consist of a high-volume practice with a focus in pediatric otolaryngology/head and neck surgery.Candidates should have...
-
The Duke Department of Head and Neck Surgery
4 weeks ago
Durham, North Carolina, United States Duke Health Full timeThe Duke Department of Head and Neck Surgery & Communication Sciences is seeking a BC/BE fellowship trained Pediatric Otolaryngologist to join our established and emerging practice in the Durham and Wake County markets. This position will consist of a high-volume practice with a focus in pediatric otolaryngology/head and neck surgery.Candidates should have...
-
Duke Neuro-Ophthalmology Faculty Position
2 weeks ago
Durham, North Carolina, United States Duke Health Full timeThe Duke Eye Center in Durham, NC is accepting applications for a highly qualified, full-time specialist in neuro-ophthalmology to join its expanding practice. Candidates may have received primary training in either ophthalmology or neurology, and must be board eligible or certified in their field. Fellowship training in neuro-ophthalmology is expected, and...
-
Duke Orthopedics Seeks Spine Surgeon
1 month ago
Durham, North Carolina, United States Duke Health Full timeDuke Orthopedic Surgery seeks an experienced, academically oriented, BE/BC orthopedic surgeon fellowship trained in Adult Spine to join its full time faculty. Applicants should be committed to excellent patient care, as well as teaching, scholarship, and research. Teaching responsibilities include interactions with medical students, residents, fellows and...
-
Durham, North Carolina, United States Duke Primary Care Full timeDuke Primary Care is recruiting Internal Medicine Physicians to join our practices located in Raleigh, Durham, Chapel Hill and the surrounding area.We offer: Outpatient Practice Only - Full and Part Time Positions Available Full Guarantee Base Salary and Incentive for 1st Year of Practice Incentives for Productivity, Quality, and Patient Experience As a...
-
Internal Medicine Physician Opportunities with Duke
2 months ago
Durham, North Carolina, United States Duke Primary Care Full timeDuke Primary Care is recruiting Internal Medicine Physicians to join our practices located in Raleigh, Durham, Chapel Hill and the surrounding area.We offer: Outpatient Practice Only - Full and Part Time Positions Available Full Guarantee Base Salary and Incentive for 1st Year of Practice Incentives for Productivity, Quality, and Patient Experience As a...
-
grants and contracts administrator
2 weeks ago
Durham, North Carolina, United States Duke Full timeSelect how often (in days) to receive an alert:Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration...
-
RN - Gen Surgery Trauma Stepdown 8300 Nights
2 weeks ago
Durham, North Carolina, United States Duke University Full timeAt Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.About Duke University HospitalPursue your passion for caring with Duke University Hospital in Durham, North Carolina,...
-
Durham, North Carolina, United States Duke Health Full timeJoin Our Team!Duke Eye Center in Durham, North Carolina is looking for a highly skilled vitreoretinal surgeon to join their team. As a part of the Department of Ophthalmology at Duke School of Medicine, you'll be working with a collaborative group of experts in vitreoretinal surgery and disease.Candidates should have completed an ophthalmology residency...
