Physical Security Systems Engineer

1 week ago

San Jose, California, United States Tik Tok Full time
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Team Introduction The Physical Security Project Management team is part of the Corporate Services department and we aim to provide employees with a safe working environment through integrated intelligent system construction, efficient system operation and maintenance, and working area construction based on security strategy, etc.

Our team focuses on how to use systematic tools to support physical security management and safeguard the company's operations globally.

The Physical Security Systems Engineer will lead the installation and configuration of physical security software such as enterprise video management systems, physical access control systems, key management systems, and visitor management systems across their assigned regions.

They will have expertise in the systems development lifecycle (SDLC) and be responsible for ensuring that our technology aligns with requirements from key stakeholders including Information Security, Network Engineering, and Legal / Data Privacy.

They will additionally provide technical support for end users, manage break/fix workflows and develop technical standards to be used around the world.


Additional Responsibilities:

  • Program the software of security devices for new sites / renovations in support of Project Managers across IT and Security
  • Provide system monitoring, version control and status updates for all security technology including software patching and device firmware updates
  • Manage risk of systems by performing regular audits against industry best practices and remediate discovered vulnerabilities in partnership with Information Security
  • Manage service tickets and perform advancedlevel troubleshooting on security systems by navigating operating systems (Windows, Mac OS, mobile) and network architecture such as VLANs, firewalls, etc. to remediate programming/configuration issues and develop corrective action plans / SOPs
  • Maintain awareness of the latest in physical security technology (ex. SaaS solutions, mobile credentials, analytics, AI)
  • Extensive experience designing, deploying and maintaining global, enterprise Video Management Systems and/or Physical Access Control Systems (Mercury preferred, 100K+ devices around the world).
  • Deep expertise with a variety of security technologies and manufacturers (bonus points for experience with Lenel and Avigilon)
  • Strong understanding of IT support troubleshooting workflows (ex. Ability to navigate Active Directory and antivirus software), information security and network infrastructure principles (ex. zero trust, firewalls, DHCP, VPNs) and security standards (ex. ISO 27001, MPAA, DoD)
  • Strong understanding of global data privacy and regulatory requirements as they relate to physical security systems such as GDPR
  • Ability to navigate ambiguity and thrive in a fast paced environment
  • Basic coding capability (SQL queries, navigating Python/Powershell) a plus TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

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