Reliability Program Manager

1 week ago

Erlanger, Kentucky, United States Amazon, Inc. Full time
Manager, Regional Program Management

Reliability, Maintenance, and Engineering (RME) is hiring for Program Managers


At Amazon we believe that Every Day is still Day One We're working to be the most customer-centric company on earth.

To get there, we need especially qualified, self-motivated and hard-working people.


If you do not meet 100% of the preffered qualifications outlined in this job description, we still encourage you to apply.

We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow.

Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.


The Program Manager will direct a team of facilities associates, as well as potentially supervise Area Maintenance Managers and will ensure a safe working environment for all.


Responsibilities include:

  • Support the Operations team by working in a safe, customer-focused manner
  • Develop and design innovative solutions to difficult problems
  • Handle multiple internally and externally sponsored projects
  • Meet deadlines, develop and track plans on how to accomplish departmental and distribution goals
  • Work with local site Safety Department leadership to understand, implement and audit safety programs. Ensure that all safety programs and procedures are followed
  • Develop and maintain preventative maintenance programs that integrate with Operations schedules.
  • Facilitate and mentor the professional development of departmental Maintenance technicians to empower them achieve their advancement goals
  • Participate in and support efficiency improvement Kaizen activities for the site, as well as the network when needed.
  • Participate in weekly network Maintenance calls and periodic Maintenance Manager off-site conferences.
We are open to hiring candidates to work out of one of the following locations:

Erlanger, KY, USA

BASIC QUALIFICATIONS

  • Bachelor's degree, or 2+ years of Amazon experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Experience with computers, including MS Excel, Word and Office

PREFERRED QUALIFICATIONS

  • Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering
  • 5+ years of experience as a Reliability Program Manager or equivalent
  • 5+ years of experience with team management, budget responsibilities, supplier management, problem solving, and client/ customer relations
  • Experience using CMMS systems and reporting
  • Experience with computers, including MS Excel, Word and Office
  • Relevant training in MHE, Controls Systems, PIT as well as general building operations
  • Experience in project management
  • Experience with leading and delivering technical training
  • Understanding of Lean Manufacturing tools such as: 5S, 5Y, FMEA, PDCA, Value Stream Mapping, DMAIC, Run Charts, Pareto Analysis
  • Strong communication and presentation/facilitation skills
  • Strong analytical skills to deep dive into data
  • Ability to turn complex compliance requirements into scalable processes
  • Strong organizational skills
  • Ability to align, motivate and lead a team including creating accountability
  • Prefer experience managing teams in an industrial environment containing conveyance, process control and powered trucks
  • Demonstrated communication skills written and verbal including negotiation and conflict resolution
  • Ability to lead others in a technical role and interact with all levels of management
  • Reasoning, analytical and problem solving skills
  • Ability to train others with lesser skills
  • Ability to interpret and understand policies and procedures and relate them to others.
  • Field service engineering experience
  • Experience supporting a wide range of different conveyors and sortation systems
  • Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally with Safety, Operations, Engineering, Sr. Management, peers, contractors and vendors
  • Ability to multitask and prioritize many different projects
  • Six Sigma certification from accredited program
  • Root Cause Analysis formal training and facilitation experience
  • PMP certification
  • Experience with Electrical and electronic principles
  • Experience with Blueprint and electrical schematic reading
  • Experience in usage of CMMS programs in support of RCA projects
  • Experience with Preventive maintenance procedures, Industrial electrical, Industrial controls, and Industrial electronics & robotics
Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit

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