Surgery Scheduler
2 months ago
Thank you for your interest in joining our team Please review the job information below.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor, director, and/or hospital administration as required.
- Maintains utmost level of confidentiality at all times.
- Adheres to hospital policies and procedures.
- Surgery Scheduling Specialist sets up the time and date for surgical procedure, diagnostic tests, pre-operative and post-operative follow up appointments based on patient needs and availability of surgeons.
- Enters international classification of diseases (ICD) and CPT codes into authorization section of the scheduled surgery, along with any pertinent information of the case.
- Calls insurance companies for pre-certifications requirements and in-network status.
- Obtains prior authorizations for next day urgent surgeries and Driscoll Health Plan patients, for both in-patient and out-patient services.
- Surgery scheduling specialist ensures that procedures/surgeries have appropriate authorization, are updated in the EMR system timely and accurately, and will continuously monitor status.
- Interacts with patients, physicians, and surgical staff, both within the clinic and hospital, providing accurate, timely and responsive information.
- Documents pertinent information from providers and parents into patient's chart
- Must be flexible to clinical operational hours and needs.
- Understands importance of optimizing surgery schedule.
- May be required to float to other clinics as needed.
- Travel to satellite locations may be required.
- Follow anesthesia guidelines when scheduling and rescheduling patients for surgery.
- Coordinates and works with vendors, home health, DME, and additional resources as needed for pre, intra, post-op and patient social needs.
- Ensures labs and ancillary services are coordinated for scheduled procedures and surgeries successful.
- Coordinates surgeries with other services lines both internal and external customers.
- Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
- Confirms necessary consents are obtained, in person or by mobile sign as needed.
- Keeps open line of communication with all stakeholders to problem solve any barriers related to surgery scheduling.
- Must manage multiple tasks in a busy medical office environment.
- Possession of strong problem-solving skills and sound judgment.
- Ability to achieve team goals while demonstrating organizational values and time management.
- Ability to be proactive and take initiative.
- Performs other duties as needed and assigned.
Must have a valid Driver License
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