Dealer Success Manager, South Florida
2 months ago
Job Summary:
We are seeking a talented and motivated Dealer Success/Performance Manager to join our South Florida team. Better Car People offers a competitive base salary, commission plan, and outstanding benefits.
We are looking for someone with a strong background in automotive BDC work at the dealership level and has experience working within the automotive dealership technology space, preferable in account management.
Some travel is required.- Experience in BDC management with a focus on CRM technology/reporting is required
Key Responsibilities:
- Develop and maintain strong relationships with our dealer partners
- Conduct regular checkins and meetings with dealers to understand their needs and provide solutions
- Analyze dealer performance and provide insights and recommendations for improvement
- Act as a liaison between dealers and internal teams to ensure smooth communication and collaboration
- Assist dealers in onboarding and training on our products and services
- Identify opportunities for dealer growth and upsell/crosssell additional products and services
- Handle any issues or concerns from dealers in a timely and professional manner
- Stay uptodate on industry trends and developments to provide informed guidance to dealers
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or related field
- 5+ years of experience in sales or account management, preferably in the automotive industry
- Strong communication, negotiation, and problemsolving skills
- Ability to build and maintain relationships with a diverse group of dealers
- Proficiency in Microsoft Office and HubSpot CRM software
- Knowledge of automotive industry trends and best practices
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