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Guest Advocate
4 weeks ago
Hora Inicial:
$15.75 USD per hour
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here ) .
ALL ABOUT SMALL FORMATS
We enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor in our smallest format stores.
Experts of service, operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy.
You'll provide exceptional guest service, customizing each experience and anticipating guest needs.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career.
Knowledge of guest service fundamentals and experience building a guest first culture across the store
Experience in retail business fundamentals including: department sales trends, pricing and promotion strategies, inventory management, and process efficiency & improvement
Experience supporting daily/weekly workload to support business priorities and deliver on sales goals
As a Small Format Team Member, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Create a welcoming experience by authentically greeting all guests
Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal cues to tailor your approach.
Engage with guests in a genuine way, which includes asking questions to better understand their specific needs.
Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
Help guests as you complete workload with minimal guest disruption
Work in all departments to ensure sales floor is full, zoned and in stock for guests
Push and stock product to sales floor
Execute adjacency changes, transitions, revisions and sales plans for all departments
Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments
Complete scans and system audit functions to ensure inventory accuracy
Support execution of major transitions and ISM
Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed.
Process all inbound deliveries (using the receive application) to ensure inventory accuracy
Complete all backroom daily and weekly audits
Operate power equipment only if certified
Maintain backroom organization and location accuracy and follow equipment guidelines
Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks
Demonstrate a culture of ethical conduct, safety and compliance
Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
Working in a fun and energetic environment makes you excited.... We work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET excites you.... That's why we love working at Target
Stocking, Setting and Selling Target products sounds like your thing... That's the core of what we do
You aren't looking for Monday thru Friday job where you are at a computer all day... We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a Small Format Team Member.
Welcoming and helpful attitude toward guests and other team members
Learn and adapt to current technology needs
Work both independently and with a team
Resolve guest questions quickly on the spot
Attention to detail and follow a multi-step process
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Accurately handle cash register operations
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary.
Find competitive benefits from financial and education to well-being and beyond at .
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws.
If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at for additional information.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.-
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