Sr. Digital Program Manager

2 weeks ago

Seattle, Washington, United States Amazon Services LLC Full time

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach.

If this sounds interesting, come build the future of streaming entertainment with us


Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place.

We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events.

We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store.

Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide.

The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.

We are searching for a Sr.

Digital Program Manager who can lead a strategic improvement program, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects.

This role demands a high capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers.


In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon, external executive teams, and technical teams from both sides.

The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment.

If this sounds intriguing, please consider this role on the Digital Supply Chain Design Team.

Key job responsibilities

  • Be the subject matter expert of your assigned program
  • Define program value propositions, advantages, and limitations
  • Be the liaison between various technical, business, and development teams to drive both proactive and reactive customer experiences solutions
  • Own and support global crossteam coordination, project management, and be able to swiftly prioritize and multi task based on severity level and strong business judgement
  • Identify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams
  • Have a passion for continuously improving the customer experience
  • Be a creative problem solver who always thinks critically about next steps
  • Possess flexibility and have a track record of delivering results in a fastpaced and highly ambiguous work environment
About the team

Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world.

We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability.

By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.

We are open to hiring candidates to work out of one of the following locations:

Culver City, CA, USA | Seattle, WA, USA

BASIC QUALIFICATIONS

  • 4+ years of professional experience in Supply Chain, Program Management or Product Management
  • Strong attention to detail, endtoend ownership, and driving results
  • Strong verbal/written communication, including an ability to effectively communicate with both business and technical teams
  • Experience leading crossfunctional teams to deliver products and projects on tight deadlines
  • Experience coordinating complex program development cycles
  • Must be able to think creatively, deal with ambiguity, and manage changing and competing priorities
  • Experience managing, analyzing, presenting, and communicating relevant results to senior management
  • Experience with Excel and Access, or similar database
  • Bachelor's degree or 3+ years of equivalent professional experience
PREFERRED QUALIFICATIONS

  • Experience in the Digital Supply Chain, Program Management or Product Management with large global organizations
  • Experience learning unfamiliar tooling and quickly developing expertise
  • Demonstrated ability to work crossfunctionally with engineering, design, and marketing/business counterparts to deliver online products/services
  • Advanced skills and experience with Excel and Access, including standard formulas and data visualization
  • Ability to understand customers and their behavior in order to drive new feature development
  • Exceptional interpersonal and communication skills, including strong writing and speaking skills
  • Advanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as required
  • Broad commercial awareness developed in a fastmoving environment
  • Be selfdriven, and show ability to deliver on ambiguous projects with incomplete or imperfect data
  • Master's degree

  • Sr. Digital Program Manager

    1 week ago

    Seattle, Washington, United States Amazon Inc Full time

    How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing ente Program Manager, Digital, Supply Chain, Video, Manager, Customer Experience, Technology

  • Sr. Digital Program Manager, Prime Video

    2 weeks ago

    Seattle, Washington, United States Amazon Inc Full time

    How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing ente Program Manager, Video, Manager, Digital, Customer Experience, Product Management, Technology

  • Sr. Technical Program Manager, CE Tech

    4 weeks ago

    Seattle, Washington, United States Amazon Full time

    Consumer Electronics Technology (CE Tech) is hiring Sr. Technical Program Managers. We are innovating how customers shop for electronics, digital video games, subscriptions, warranties, wireless plans, bundles, and moreWe're looking for Sr. Technical Program Managers who are passionate about customer's end-to-end shopping journey, leading large and complex...

  • Sr. Technical Program Manager, CE Tech

    1 month ago

    Seattle, Washington, United States Amazon Full time

    Consumer Electronics Technology (CE Tech) is hiring Sr. Technical Program Managers. We are innovating how customers shop for electronics, digital video games, subscriptions, warranties, wireless plans, bundles, and moreWe're looking for Sr. Technical Program Managers who are passionate about customer's end-to-end shopping journey, leading large and complex...

  • Sr. Program Manager

    1 month ago

    Seattle, Washington, United States Amazon Full time

    Amazon Pay is a high growth startup business within Amazon. Amazon Pay is now available in 18 countries, allowing buyers to leverage Amazon's trusted, convenient, and rewarding wallet for 3rd party purchase experiences online. As part of our dynamic team, you'll be at the forefront of shaping the future of digital payments. We are looking for a Principal...

  • Sr. Program Manager

    4 weeks ago

    Seattle, Washington, United States Amazon Full time

    Amazon Pay is a high growth startup business within Amazon. Amazon Pay is now available in 18 countries, allowing buyers to leverage Amazon's trusted, convenient, and rewarding wallet for 3rd party purchase experiences online. As part of our dynamic team, you'll be at the forefront of shaping the future of digital payments. We are looking for a Principal...

  • Sr. Technical Program Manager, AIX

    1 week ago

    Seattle, Washington, United States Amazon Inc Full time

    We are building the future of AI assistance with Generative AI (AGI) advancements. Team AIX, Alexa AI Product Excellence is hiring a Sr. Technical Program Manager to lead program releases. This position requires an experienced, customer-obsessed lead Program Manager, Technical, Manager, Program, AI, Project Management, Technology

  • Program Manager

    1 week ago

    Seattle, Washington, United States Insight Global Full time

    Title: Sr. Program ManagerLocation: Hybrid – 1 day onsite per week 8am-5pm PSTDuration: 12 month contract plus ongoing extensionPay: $63 - 73/hrMust Haves:7+ years in Program Management in the IT IndustryBackground in Agile and working with Agile teamsStrong communication and organization skillsExperience working as the liaison between different...

  • senior manager, digital wholesale

    4 weeks ago

    Seattle, Washington, United States Eddie Bauer, Inc. Full time

    OverviewReporting to the Senior Director of Digital, the Senior Manager of Digital Wholesale (Amazon) will be responsible for owning the strategic vision and day-to-day management of our Amazon business in order to help drive significant growth. The Sr Manager will partner with internal cross-functional partners, Amazon Vendor Management, as well as an...

  • Sr. Program Manager, Alexa Audio

    2 weeks ago

    Seattle, Washington, United States Amazon Full time

    Want to transform the way people enjoy music, podcasts, books, and radio on Alexa? Then come join the group who will be building new experiences to help customers discover and enjoy audio content by voice, from any device they choose to use. Within Alexa Audio, you will have an enormous opportunity to impact the customer experience, design, architecture, and...

  • Sr. Program Manager, Alexa Audio

    1 month ago

    Seattle, Washington, United States Amazon Full time

    Want to transform the way people enjoy music, podcasts, books, and radio on Alexa? Then come join the group who will be building new experiences to help customers discover and enjoy audio content by voice, from any device they choose to use. Within Alexa Audio, you will have an enormous opportunity to impact the customer experience, design, architecture, and...

  • Sr. Program Manager, Alexa Audio

    4 weeks ago

    Seattle, Washington, United States Amazon Full time

    Want to transform the way people enjoy music, podcasts, books, and radio on Alexa? Then come join the group who will be building new experiences to help customers discover and enjoy audio content by voice, from any device they choose to use. Within Alexa Audio, you will have an enormous opportunity to impact the customer experience, design, architecture, and...

  • UX Program Manager

    1 week ago

    Seattle, Washington, United States Apex Systems Full time

    Our design studio is looking for a Sr. UX Program Manager to join our growing User Experience team. As part of the team supporting Devices, you will work collaboratively with designers, engineers, product management, and other program managers leading projects throughout the planning, design, and development lifecycle. As the Sr. UX Program Manager, your...

  • AIML - Sr Engineering Program Manager, Siri Platforms

    4 weeks ago

    Seattle, Washington, United States Apple Full time

    SummaryImagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you love taking on challenges that create a positive impact? Are you passionate about empowering many ground-breaking intelligent experiences to be made? The Siri Assistant team is building...

  • digital marketing manager

    1 week ago

    Seattle, Washington, United States Security Properties Full time

    Security Properties Residential has an opening for Digital Marketing Manager At Security Properties Residential (SPR), with 100+ apartment communities in 10+ states, we are looking for talented and exceptional team members to join our team SPR offers a unique workplace that fosters an environment of growth for talent from diverse backgrounds with skills...

  • Digital Content Strategy Manager

    2 weeks ago

    Seattle, Washington, United States Salesforce Full time

    As the Product Education Digital Content Strategy Manager, you will play a strategic leadership role in shaping and implementing digital content strategies that drive alignment with Salesforce and Customer Success product roadmaps while elevating digital customer onboarding and adoption experiences.Responsibilities:Lead cross-functional collaboration with...

  • Sr. Program Manager

    17 hours ago

    Seattle, Washington, United States Amazon Full time

    ABOUT THE TEAMA-to-z Guarantee is Amazon's primary mechanism for protecting customers when they encounter a negative order experience with a third-party seller. We focus on helping Customers easily report a problem when something goes wrong, Sellers to effectively resolve these problems for our customers, and Amazon systems & associates to efficiently...

  • Digital Content Strategy Manager

    1 week ago

    Seattle, Washington, United States Audienceplus Full time

    As the Product Education Digital Content Strategy Manager, you will play a strategic leadership role in shaping and implementing digital content strategies that drive alignment with Salesforce and Customer Success product roadmaps while elevating digital customer onboarding and adoption experiences.Job Responsibilities Lead cross-functional collaboration...

  • Sr. UX Product Designer

    1 month ago

    Seattle, Washington, United States Randstad USA Full time

    job summary: Looking for a Sr. Product Designer, for our entertainment client in Seattle or Glendale Must Haves include but not limited to: Experience: 3-5 years product designwith Visual Design - we want to see portfolios with - Consumer facing web, mobile and app visual design work - Good understand of visual hierarchy - strong use of typography - Smart...

  • Sr. UX Product Designer

    4 weeks ago

    Seattle, Washington, United States Randstad USA Full time

    job summary: Looking for a Sr. Product Designer, for our entertainment client in Seattle or Glendale Must Haves include but not limited to: Experience: 3-5 years product designwith Visual Design - we want to see portfolios with - Consumer facing web, mobile and app visual design work - Good understand of visual hierarchy - strong use of typography - Smart...