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Assistant Director of Operations

4 months ago

Marquand, Missouri, United States Levy Restaurants Full time

LOCATION:

Notre Dame Stadium is an outdoor football stadium in Notre Dame, Indiana, the home field of the Notre Dame Fighting Irish.

Levy provides food and beverage to all sporting venues on the Notre Dame campus

Salary:
$80,000 to $85,000

Other Forms of Compensation:
Bonus Eligible

Relocation Funds:

YES
As the


Assistant Director of Operations , you will be responsible for assisting the Director of Operations in achieving annual sales and profits in overall operation, while exceeding guests' expectations through strong leadership and management skills and by living "The Levy Difference.

"

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)

Job Summary
Detailed Responsibilities
Holds team accountable to steps of service to deliver great guest service
Ensures show quality standards are maintained at all times
Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
Regularly obtains feedback from clients and guests to improve operations
Supports and communicates Company initiatives
Respond and assist in any departmental guest service issues
Executes all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy standards
Acts as a liaison with the team, including partner's operational team, Levy team and other areas as needed, to ensure efficient operational performance
Ensures that daily walkthroughs are being conducted in both FOH and BOH for every event
Thoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM and more)
Ensures that all security, safety and sanitation standards are achieved
Achieves daily sales and assigned cost goals
Achieves assigned budget goals
Employs good safety and sanitation practices
Follows and enforces responsible alcohol service policies
Executes required daily reporting in a timely manner
Ensures required department reports are completed and information is compiled at month-end closing
Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
Forecasts and adequately schedules team members to meet operational needs and desired targets
Uses all performance management tools to provide guidance and feedback to team members
Promotes a cooperative work climate, maximizing productivity and morale
Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
Interviews, hires, trains and develops team members according to Levy guidelines
Mentors department managers to develop their skills and leadership abilities
Other duties, as assigned

Job Requirements
5+ years of previous leadership experience in Hospitality or Retail. Preferably in a Sports & Entertainment atmosphere.
Bachelor's Degree in Hospitality Management is preferred
High level of computer literacy
Understanding of financial concepts
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills

Different perspectives make us better.

We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day.

An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry.

Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer.

At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation

Disclaimer:

this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Levy maintains a drug-free workplace.

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