Microsoft 365 Messaging Analyst

2 weeks ago


Bartlesville, Oklahoma, United States TEKsystems Full time

* THIS IS NOT A REMOTE ROLE. THIS IS AN ONSITE ROLE IN OKLAHOMA. NO RELOCATION WILL BE GIVEN *

Our Client is seeking a Microsoft 365 Messaging Analyst who will be responsible for managing the Microsoft 365 environment, provide system administration, technical and functional support as well as end user education for all applications that fall under Microsoft 365 including Office, SharePoint, Teams, OneDrive etc. The Microsoft 365 Messaging Analyst is responsible for the daily operations and management of the messaging environment, fulfill technical and functional support for several services that make up the messaging environment and provide backup support for other Microsoft 365 applications and administration.

Responsibilities may include:


• Provide in-depth technical support for Messaging technologies including:

o Microsoft Exchange Online

o Microsoft Exchange Server 2019

o Microsoft Outlook client

o Microsoft Teams

o Internal Mail Gateway SendMail Sentrion

o RightFax


• Manage and resolve issues affecting Microsoft 365 applications and Messaging systems including server/client problems operational issues business continuity disaster recovery etc.


• Implement new software releases patches and hotfixes by following proper dev test prod procedures.


• Maintain and develop powershell scripts to support Microsoft 365 and Messaging systems.


• Create and maintain documentation including architecture drawings operating procedures and root-cause analysis associated with problems.


• Engage in continuous learning to stay abreast of new and emerging technologies that relate to Microsoft 365 and the Messaging environment.


• Conduct informal audits of Microsoft 365 and Messaging systems to ensure compliance with established standards policies and configuration guidelines.


• Participate in After-Hours and weekend rotation for the global Messaging environment.

Must Have Requirements:


• 7 years experience maintaining and managing global Enterprise Messaging systems


• 7 years experience in administering and providing technical support for Exchange


• 2+ years experience with basic PowerShell scripting


• Legally authorized to work in the United States


• Excels in problem management/resolution and customer facing skills.

Preferred:


• Bachelors degree in Computer Science MIS or other IT/IS related major


• Experience working out of a ticketing system i.e. ServiceNow


• Hands on experience supporting a hybrid messaging environment with Exchange Online and Exchange on-prem.


• Hands on experience providing technical support for Microsoft 365 and Azure AD.


• Excellent documentation and analytical skills

Email resumes in the MS Word format with all-inclusive hourly contract rate to be considered. Candidate must be willing to submit to Post-Offer, Pre-Employment drug test and background check.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.




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