Sr Ecommerce Product Manager
7 days ago
CREATIVITY IS OUR SUPERPOWER.
It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play.
Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day.
We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
Job DescriptionThe Opportunity:
The Product management role is an influential leader responsible for defining, designing and driving the development and management of the features and functionality of our Digital experiences for American Girl ecommerce and digital experiences.
This cross-functional position achieves results through facilitation and collaboration with key stakeholders from across the business and information technology teams.
This role will determine strategic digital needs, develop and prioritize initiatives, ensure alignment with cross-functional budgets and resources, and act as a key stakeholder on various digital initiatives to ensure delivery.
This role is a subject matter expert for the program portfolio and drives the long-term roadmap prioritization and alignment across all business units.
The key outcome is to build the best possible experience for the American Girl customer.What Your Impact Will Be:
Own and manage Product Roadmap & Backlogs :
Create and own a cross-functional product management roadmap and backlog, prioritized based on business and consumer needs, level of effort, and available resources
Drive the vision and strategy for your product(s), ensuring teams are working towards that vision and the wider business is aware and aligned
Capable of leading a team with multiple cross-functional resources in the delivery of a complex product set
Analyze customer needs, competitive offerings and provide direction on best practices and emerging trends in relation to ecommerce capabilities
Create and own the business cases and vision for digital initiatives. Manage approval process across technical and non-technical stakeholders
Collaborate with team members and cross functional teams to manage project interdependencies
Provide clear digital requirements and business rules to guide the development of new features and define acceptance criteria of those features
Leverage data to report on product performance and to inform digital strategy
Develop recommendations to expand product capabilities and identify potential white space opportunities
Manages Projects :
Manage product management process in agile methodology, from strategy and ideation to discovery and build, to launch and optimization
Lead, influence and coordinate with global senior-level stakeholders from the business, UX, Brand Teams, Marketing, and Technology throughout the product lifecycle
Schedule, manage, and participate in cross-functional meetings with the ability to influence and finalize decisions through the execution of the plan
Identify, develop, and manage contractual relationships with strategic partners and providers
Oversee and drive project communication touchpoints. Revise project plans to meet changing needs and requirements as the project progresses. Recommend alternate paths/plans as the need arises to meet project goals/timeline
Leads communication touchpoints:
Communicate cross-functionally at the appropriate level of detail, set expectations, define business requirements, and organize releases will be critical to on-time and successful delivery of our goals
Lead internal product reviews to report status, issues and risks on regular basis
Partner with all consumer and business insight teams to measure and report on business results. Holds meetings with all internal customers, addresses issues with resolution, and documents all key discussion points and outcomes. Reviews and assesses the health of projects to identify potential issues and gaps that need to be addressed. Documents and escalates any changes in scope and/or risks
SUPERVISORY RESPONSIBILITIES
Vendor Management
Leads Product Management Team (2)
Qualifications
What We're Looking For:
Extensive (8-10 years) experience in ecommerce, innovation, production management, technology strategy and/or software development
Demonstrates a high level of competence and passion for digital technology and a comprehensive understanding of usability. Needs to understand the digital best practices as well as practical solutions to problems
Proven experience developing and managing a product roadmap for digital channel initiatives. Documented track record of navigating organizations and leveraging internal partners to create or co-create innovative, customer-focused solutions from concept through launch
Experience distilling business/consumer requirements/needs impacting concept development, representing the voice of the consumer throughout the product development process
Experience with analyzing, benchmarking and iteratively increasing conversion rates in your products
Experience managing others
Experience working in Agile methodologies
Highly analytical thinker with experience in both quantiative and qualititative testing methods. Skilled in developing buisness cases and quantifying the cost/benefit of user experience enhancement projectsin a digital environment
Innovative and forward-thinking with the ability to quickly identify potential solutions
Strong facilitation and influence skills as well as the ability to build strong partnerships
Must be able to work successfully across multiple business functions
Strong strategic and critical thinking skills
Positive, resilient, with an ongoing commitment to achieving high quality results
Focused on continuous improvement and has a growth mindset
The annual base salary range for this position is between $166,250 and $183,750.
**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate's work location, skills and experience.
Additional Information
Don't meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential.
We collaborate:
Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate:
At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute:
We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes.
We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world.
We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies.
Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world's leading retail and ecommerce companies.
Mattel is recognized as a Great Place to Work and as one of Fast Company's Best Workplaces for Innovators in 2022.
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day.
We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.
Videos to watch:
The Culture at Mattel
Mattel Investor Highlights
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